Technical Account Manager (Israel), ES - EMEA

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing innovation.
Cloud
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Account Manager (Israel), ES - EMEA

Join AWS Enterprise Support as a Technical Account Manager (TAM) in one of the fastest-growing organizations within Amazon Web Services. This role combines technical expertise with customer advocacy, where you'll serve as the principal technical advisor for organizations ranging from startups to Fortune 500 enterprises. As a TAM, you'll work with AWS's comprehensive suite of services including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, and IoT.

You'll be responsible for crafting and executing strategies to drive AWS service adoption, engaging with senior leadership on critical technical discussions, and ensuring customers' AWS environments remain operationally healthy. This is not a sales role, but rather a technical advisory position where you'll help customers achieve the greatest value from AWS through best practices and strategic guidance.

AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups, ongoing learning experiences, and a strong commitment to work-life harmony. You'll be part of AWS's Sales, Marketing, and Global Services (SMGS) organization, responsible for driving revenue, adoption, and growth across all customer segments.

The position offers significant growth opportunities through knowledge-sharing, mentorship, and career development resources. You'll work in a dynamic environment that encourages innovation and continuous learning, with access to the latest cloud technologies and services. The role requires 10% travel and combines technical acumen with customer-facing skills to deliver exceptional value to AWS enterprise customers.

Last updated 3 hours ago

Responsibilities For Technical Account Manager (Israel), ES - EMEA

  • Act as principal technical advisor and voice of the customer
  • Craft and execute strategies to drive customer adoption of AWS services
  • Drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management
  • Provide advocacy and strategic technical guidance
  • Help plan and build solutions using best practices
  • Proactively maintain customers' AWS environments operational health
  • Understand customers' business/operational needs and technical challenges

Requirements For Technical Account Manager (Israel), ES - EMEA

Linux
  • 3+ years of technical engineering experience
  • Experience with operational parameters and troubleshooting in distributed systems environment
  • Bachelor's degree
  • Experience with compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications
  • Ability to travel 10% or more as needed

Benefits For Technical Account Manager (Israel), ES - EMEA

Medical Insurance
Dental Insurance
Vision Insurance
  • Work-life harmony
  • Mentorship and career growth opportunities
  • Inclusive team culture
  • Employee-led affinity groups
  • Ongoing learning experiences
  • Workplace accommodations for disabilities

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