Join AWS Enterprise Support as a Technical Account Manager (TAM) in one of the fastest-growing organizations within Amazon Web Services. This role combines technical expertise with customer advocacy, where you'll serve as the principal technical advisor for organizations ranging from startups to Fortune 500 enterprises. As a TAM, you'll work with AWS's comprehensive suite of services including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, and IoT.
You'll be responsible for crafting and executing strategies to drive AWS service adoption, engaging with senior leadership on critical technical discussions, and ensuring customers' AWS environments remain operationally healthy. This is not a sales role, but rather a technical advisory position where you'll help customers achieve the greatest value from AWS through best practices and strategic guidance.
AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups, ongoing learning experiences, and a strong commitment to work-life harmony. You'll be part of AWS's Sales, Marketing, and Global Services (SMGS) organization, responsible for driving revenue, adoption, and growth across all customer segments.
The position offers significant growth opportunities through knowledge-sharing, mentorship, and career development resources. You'll work in a dynamic environment that encourages innovation and continuous learning, with access to the latest cloud technologies and services. The role requires 10% travel and combines technical acumen with customer-facing skills to deliver exceptional value to AWS enterprise customers.