Technical Account Manager, ISV North

Amazon

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing innovation.

Stockholm, Sweden

Cloud

Mid-Level Software Engineer

In-Person

5,000+ Employees

2+ years of experience

Enterprise SaaS · Cloud

Description For Technical Account Manager, ISV North

AWS Technical Account Manager (TAM) is a pivotal role combining trusted advisory and cloud operations architecture for Enterprise Support customers. This position offers a unique opportunity to work with AWS, the world's leading cloud platform provider, helping shape the future of cloud computing. As a TAM, you'll be the bridge between AWS's sophisticated cloud solutions and enterprise clients, ranging from innovative startups to large-scale corporations.

The role demands a blend of technical expertise and customer relationship management. You'll be responsible for crafting and executing strategies to drive AWS service adoption, providing architectural guidance, and ensuring operational excellence. Working with some of the most iconic businesses, you'll help customers navigate their cloud journey, from initial planning to ongoing optimization.

This position offers significant growth potential within AWS's rapidly expanding EMEA operations. You'll have access to continuous learning opportunities, including AWS certifications and mentorship programs. The role combines technical depth with business acumen, requiring understanding of various AWS services while maintaining strong customer relationships.

AWS values diversity and provides an inclusive environment where different perspectives are welcomed. The position offers work-life harmony and flexibility, ensuring personal growth alongside professional development. You'll be part of a global team that's transforming businesses through cloud computing, making this an excellent opportunity for those passionate about technology and customer success.

Last updated 2 days ago

Responsibilities For Technical Account Manager, ISV North

Build solutions, provide technical guidance and advocate for customers
Ensure AWS environments remain operationally healthy while reducing cost and complexity
Develop trusting relationships with customers, understanding their business needs and technical challenges
Drive technical discussions regarding incidents, trade-offs, and risk management
Consult with partners from developers through to C-suite executives
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
Proactively find opportunities for customers to gain additional value from AWS
Solve problems across different customers as they migrate workloads to the cloud
Conduct workshops and other enablement sessions

Requirements For Technical Account Manager, ISV North

Python

Java

Ruby

PHP

Kubernetes

Experience as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, or Cloud Architect
Understanding of operational parameters and troubleshooting for compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, applications development
Internal enterprise or external customer-facing experience
Ability to juggle tasks and projects in a fast-paced environment
Customer obsessed mindset

Benefits For Technical Account Manager, ISV North

Medical Insurance

Dental Insurance

Vision Insurance

AWS certifications opportunities
Mentorship programs
Career development resources
Work-life harmony
Flexible working culture
Diverse and inclusive workplace
Employee-led affinity groups
Ongoing learning experiences

Amazon

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing innovation.

Stockholm, Sweden

Cloud

Mid-Level Software Engineer

In-Person

5,000+ Employees

2+ years of experience

Enterprise SaaS · Cloud

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