Join Amazon Web Services (AWS) as a Technical Account Manager (TAM) in one of their fastest-growing organizations. This role combines technical expertise with customer relationship management, where you'll serve as the principal technical advisor for organizations ranging from startups to Fortune 500 enterprises. As a TAM, you'll drive AWS service adoption strategies, working with various technologies including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, and IoT.
The position requires strong technical acumen and customer-facing skills, as you'll represent AWS within customer environments and lead discussions with senior leadership about incidents, support, and risk management. You'll be responsible for maintaining operational health of customer environments while providing strategic guidance and best practices implementation.
AWS values diverse experiences and maintains an inclusive culture with employee-led affinity groups and ongoing learning opportunities. The role offers work-life harmony with flexible working arrangements and strong career development support through mentorship and knowledge-sharing resources.
This is not a sales role but rather a technical advisory position where you'll build deep relationships with customers to understand their business needs and technical challenges. You'll collaborate with various AWS teams including Solutions Architects, Business Developers, and Professional Services Consultants to deliver comprehensive support to customers.
The ideal candidate should have experience in technical account management or similar roles, strong understanding of cloud technologies, and excellent communication skills. The role requires 10% travel and offers the opportunity to be at the forefront of cloud innovation while working with industry-leading AWS services.