Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) to join their Enterprise Support team in Canberra, Australia. As a TAM, you'll play a crucial role in leading enterprise customers to success on the AWS platform. This position combines technical expertise with customer relationship management, requiring 5+ years of technical engineering experience.
The role involves working directly with customers to define support strategies, deliver expert AWS advice, and assist with project launches and operational challenges. You'll be responsible for ensuring AWS environments remain healthy while optimizing costs and complexity. The position requires strong technical knowledge in areas such as compute, storage, networking, databases, and DevOps.
Working at AWS offers numerous benefits, including mentorship opportunities, AWS certification paths, and a strong focus on work-life harmony. The company values diverse experiences and fosters an inclusive team culture through employee-led affinity groups and ongoing learning experiences.
This is an excellent opportunity for experienced technical professionals who want to work with cutting-edge cloud technology while developing their consulting and leadership skills. The role offers exposure to various customer scenarios, from startups to large enterprises, and provides ample opportunities for professional growth within AWS's expanding Australian operations.
Candidates must be eligible for Australian Government Security Vetting Agency clearance and have experience in technical account management, solutions architecture, or similar roles. The position offers the chance to work with talented cloud technologists while expanding your knowledge of AWS products and services.