Technical Operations Engineer, Data Center Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS Data Centers and the servers, storage, networking, power, and cooling equipment. We work on challenging problems with thousands of variables impacting the supply chain.

As a Data Center Engineering Operations (DCEO) Engineer, you'll:

• Participate in a 24/7 rotating shift pattern
• Manage routine maintenance and emergency services for critical systems
• Install new rack capacity and provision power/cooling
• Manage on-site contractors and vendors
• Establish performance benchmarks and prepare reports
• Generate change management requests and incident management tickets
• Collaborate with data center IT managers and business leaders
• Drive projects to increase facility capacity, efficiency, sustainability, and reliability

Your typical day may include:

• Attending operational meetings
• Mentoring less experienced engineering operations technicians
• Planning and scheduling maintenance activities
• Collaborating on complex engineering problems
• Working with other AWS data center regions globally

We value work-life harmony, offering flexible work hours and arrangements. AWS fosters an inclusive team culture through employee-led affinity groups and events like Conversations on Race and Ethnicity (CORE) and AmazeCon. We provide ongoing mentorship and career growth opportunities to help you develop as a well-rounded professional.

Required Qualifications:

• 4+ years of relevant work experience in facilities management, maintaining a data center or critical space facility
• Ability to prioritize in a complex, fast-paced environment
• Experience with physical security protocols
• Proficiency in Microsoft Office and web browser-based applications

Preferred Qualifications:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or relevant discipline
• Strong understanding of electrical and mechanical systems in data centers
• Mission-critical facility management experience
• Vendor/contractor management experience
• Data center project management and capacity planning experience
• Knowledge of IT services, security, and safety awareness

AWS is committed to diversity and inclusion, providing equal opportunities without discrimination based on race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.