Training Program Manager (Trn), AWS Support

Amazon Web Services (AWS) is seeking a Site Training Program Manager in Sydney to join their AWS Support team. This role is crucial in implementing and administering high-quality training initiatives for both technical and non-technical learning programs. The position focuses on training coordination, program execution, and monitoring success metrics, working closely with Global Program Managers and Site Leads to ensure effective training program implementation.

AWS, rated as the #1 most reputable company in the US and #1 for innovation, offers an exciting opportunity to be at the forefront of cloud computing. The role is part of AWS Support, which provides global technical support to customers building mission-critical applications using AWS services like Amazon S3 and EC2.

The ideal candidate will thrive in a dynamic environment and possess a strong training and development background. They will be responsible for collaborating with AWS Service teams, managing training implementations, and applying adult learning principles to design effective training programs. The role involves overseeing the development of learning materials, managing new hire onboarding, and monitoring assessment and operational data.

AWS values diverse experiences and maintains an inclusive team culture through employee-led affinity groups and ongoing learning experiences. The company offers excellent opportunities for mentorship and career growth, with access to knowledge-sharing resources and professional development opportunities. This role presents an exciting chance to contribute to AWS's mission of becoming Earth's Best Employer while working with cutting-edge cloud technologies.