Senior Software Engineer / Team Lead

AnswerHero provides professional call-answering solutions for small and medium businesses, delivering exceptional customer service and innovative technology.
Miami, FL, USA
$120,000 - $180,000
Backend
Staff Software Engineer
In-Person
51 - 100 Employees
7+ years of experience
Enterprise SaaS

Description For Senior Software Engineer / Team Lead

AnswerHero, a established provider of professional call-answering solutions, is seeking a Senior Software Engineer / Team Lead to drive their technology forward. With over a decade of experience supporting thousands of small and medium businesses, AnswerHero focuses on delivering exceptional customer service through innovative technology.

The role combines technical leadership with hands-on development, requiring expertise in .Net, C#, MS SQL, JavaScript, and REST APIs. As a team lead, you'll mentor engineers while spearheading innovative software solutions that differentiate AnswerHero in the market. You'll be responsible for defining technical vision, ensuring best practices, and managing project deliverables.

The ideal candidate brings 7+ years of software development experience, with at least 2 years in team leadership. Strong technical skills should be complemented by excellent communication abilities and a product-driven mindset. Experience with Call Center, VoIP, or Customer Support Tech is a plus.

AnswerHero offers a competitive compensation package including performance bonuses, comprehensive benefits, and growth opportunities in a fast-scaling company. The company culture emphasizes innovation and impact, where your ideas can make a real difference in shaping the future of customer service technology.

Last updated 15 hours ago

Responsibilities For Senior Software Engineer / Team Lead

  • Lead and mentor a team of engineers, providing guidance, feedback, and career development support
  • Define and drive the technical vision, making key decisions on architecture, design, and implementation
  • Develop and deploy scalable software solutions using .Net, C#, MS SQL, JavaScript, and REST APIs
  • Ensure engineering best practices, including clean code, maintainability, and security
  • Collaborate with leadership to align software development with business goals
  • Manage project timelines and resources
  • Innovate and explore emerging technologies including AI
  • Foster a culture of technical excellence and continuous improvement

Requirements For Senior Software Engineer / Team Lead

JavaScript
  • 7+ years of professional software development experience
  • 2+ years in a team leadership role
  • Expertise in .Net, C#, MS SQL, JavaScript, Bootstrap, HTML5, and API development
  • Product-driven mindset
  • Experience in designing scalable software architectures
  • Experience mentoring and growing engineers
  • Strong problem-solving and analytical thinking skills
  • Excellent communication skills
  • Track record of delivering high-quality software solutions

Benefits For Senior Software Engineer / Team Lead

401k
Dental Insurance
Medical Insurance
Vision Insurance
  • Competitive salary and performance bonuses
  • 401k retirement plan
  • Health, dental, and vision benefits
  • Flexible PTO
  • Growth opportunities in a fast-scaling company
  • Culture of innovation

Interested in this job?

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