Associate Solution Engineer

Here at Appian, we're passionate about technology. We love making it, and we love using it. Joining the Appian CIO team will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive.

The start date for this role will be in Summer 2025.

Our Solution Engineering team is looking for an Associate Solution Engineer, a technical "Jack/Jill of All Trades" that loves figuring out "how things work." As an Associate Solution Engineer, you'll be a resident expert on the inner workings of the Appian platform and gain full-stack experience that will translate into any technical career. If you're someone qualified to be a software developer, but that role isn't for you - then this role could be! You'll touch every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers' concerns.

What will you need to be successful in this role?

At Appian we are looking for technical, curious and autonomous individuals with strong communication skills that are able to convey technical insights/findings/solutions to audiences from different technical backgrounds.

In this role you will need:

• To find creative solutions to some of our customer's most complex technical concerns
• To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe
• To tackle technical challenges and communicate your work across a variety of departments
• To have a strong interest in software development (minus the coding 8 hours a day part)
• To desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform

The technical requirements:

• Have an interest in data analytics
• Have an interest or experience in devOps/programming/scripting (e.g. Java, Perl, Ruby, C#, PHP)
• Have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• Have an interest in or experience with systems administration (e.g. Linux, Windows)

Please note, some work outside of normal Monday through Friday business hours will be required. We will of course discuss this throughout the interview process and provide more clarity.

Basic Qualifications:

• Bachelor's degree in any IT focused degree where you have learnt technical and coding focused skills. A degree (e.g Maths) could also be considered if you have studied coding languages during your course.

We encourage our employees to be in the office as much as possible and maintain a flexible hybrid approach. We'd love to see everyone in the office around 3 times a week, if not more, if that suits your personal preferences.