Senior Business Technology Engineer

Here at Appian, we're passionate about technology. We love making it, and we love using it. Joining Appian CIO will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive.

Our Business Technology team is looking for a Senior Information Technology Engineer who is customer oriented, analytical, and has an interest in partnering with our software development organization on their infrastructure.

Responsibilities:

• Develop and implement a comprehensive patch management strategy aligned with IT goals and security requirements.
• Ensure patches are tested for functionality, compatibility, and potential conflicts with existing infrastructure & applications.
• Collaborate with Business Technology teams and Information Security teams to identify vulnerabilities and prioritize patches based on risk assessments.
• Implement vulnerability scanning tools and processes to proactively identify potential security gaps.
• Build, administer and support Windows, and Macintosh desktop administration
• Enhance overall system security, performance and availability
• Provide on-call resolution for mission critical issues and document solutions within the case management system
• Respond to and resolve emergent problems across our diverse enterprise systems, from the physical layer to the application layer
• Utilize best practices based on various frameworks (e.g. ITIL, ISO, SOC, PCI) and support internal and external audit activities
• Collaborate with team of fellow tech gurus and play an integral part of our overall systems design, architecture and administration
• Plan and lead projects related to the review and selection of various systems and applications software
• Maintain and upgrade inventory records
• Assist in the maintenance of Appian's IT network and server infrastructure

At Appian, you will help us build our award-winning PaaS product that enables business people to build cloud and mobile enterprise applications with flexible, visual models instead of custom code. Appian discovers and unites enterprise data, connects users through social and collaborative engagement in the context of business data, and provides the leading suite of business process technology to enable rapid application development and optimization in every industry.

Tools and Resources:

• Training and Development: Department-specific training during onboarding, continuous learning focus, dedicated mentorship, and First-Friend program.
• Growth Opportunities: Leadership program for new and aspiring managers, comprehensive library of specialized department training through Appian University, skills-based training, and tuition reimbursement.
• Community: 8 employee-led affinity groups for building stronger internal and external networks.

About Appian: Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.