Associate Solution Engineer

Appian is a software company that automates business processes using their AI-Powered Process Platform.
Backend
Entry-Level Software Engineer
Contact Company
AI · Enterprise SaaS

Description For Associate Solution Engineer

Appian, a software company specializing in business process automation, is seeking an Associate Solution Engineer to join their Solution Engineering team. This role offers a unique opportunity to become an expert on the Appian platform while gaining valuable full-stack experience. As an Associate Solution Engineer, you'll work across every layer of the platform, from data analysis to creative problem-solving, supporting clients and tackling complex technical challenges.

Key responsibilities include providing exceptional customer support, solving complex technical problems, and communicating effectively across departments. The ideal candidate should have a strong interest in software development, data analytics, and systems administration, with some experience or interest in programming languages and database platforms.

Appian offers a supportive community rooted in respect, with various affinity groups to connect with peers globally. The company provides extensive growth and development opportunities, including an in-house MBA program, access to over 3,000 online courses, and tuition reimbursement.

Core values at Appian include Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution. These values shape the company culture, emphasizing customer focus, excellence, and candid communication. Joining Appian means becoming part of a passionate team dedicated to revolutionizing the way people work through their simple yet powerful platform.

As an equal opportunity employer, Appian is committed to diversity and inclusion, providing reasonable accommodations and considering all qualified applicants without discrimination.

Last updated 3 months ago

Responsibilities For Associate Solution Engineer

  • Become an expert on the inner workings of the Appian platform
  • Provide exceptional, world-class support to customers and stakeholders
  • Tackle technical challenges and communicate work across departments
  • Work closely with customers to improve platform availability, performance, functionality, and security
  • Solve complex technical problems and mitigate customer concerns

Requirements For Associate Solution Engineer

Java
  • Bachelor's degree in Engineering, Information Technology, or similar
  • Flexibility to provide after-hours support (rotation every 10-15 weeks)
  • Proficiency in English and ability to converse in English in a business setting
  • Excellent problem-solving skills
  • Strong interest in software development
  • Interest in data analytics
  • Interest or experience in programming/scripting languages
  • Interest in or experience with RDBMS platforms
  • Interest in or experience with systems administration

Benefits For Associate Solution Engineer

Education Budget
  • Affinity groups for networking and community
  • In-house Appian MBA program for new managers
  • Access to over 3,000 LinkedIn Learning and Udemy courses
  • Presentation Skills training
  • Tuition reimbursement
  • Mentorship programs
  • First-Friend program for new hires

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