Associate Solution Engineer

Software company that automates business processes through their AI-Powered Process Platform
$65,000 - $85,000
Backend
Entry-Level Software Engineer
In-Person
Enterprise SaaS · AI

Description For Associate Solution Engineer

Appian, a leading software company specializing in business process automation through their AI-Powered Process Platform, is seeking an Associate Solution Engineer to join their team in McLean, Virginia. This role represents an exciting opportunity for technically-minded individuals who love solving complex problems and working with cutting-edge technology.

The position offers a unique blend of technical challenges and customer interaction, making it perfect for those interested in technology but not wanting to focus solely on coding. As an Associate Solution Engineer, you'll become an expert in the Appian platform, gaining valuable full-stack experience while working with various technologies including Java, SQL, and Linux systems.

The role demands a strong problem-solving mindset and the ability to communicate effectively with both technical and non-technical stakeholders. You'll be responsible for providing world-class support to global customers, tackling complex technical challenges, and contributing to the platform's continuous improvement in terms of availability, performance, functionality, and security.

Appian offers a comprehensive benefits package including extensive training programs, mentorship opportunities, tuition reimbursement, and various employee-led affinity groups. The company culture is built on core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution, fostering an environment where employees can grow and thrive.

This is an in-person position at Appian's headquarters, reflecting their belief in the power of face-to-face collaboration and teamwork. For those seeking a role that combines technical expertise with customer service in a dynamic, growing company, this position offers an excellent opportunity to build a rewarding career in technology.

Last updated 5 days ago

Responsibilities For Associate Solution Engineer

  • Become an expert on the inner workings of the Appian platform
  • Work with every layer of the Appian platform
  • Tackle technical challenges and communicate work across departments
  • Provide exceptional support to customers and stakeholders globally
  • Help lead continual improvement in platform availability, performance, functionality and security
  • Problem solving and finding creative solutions to complex technical concerns

Requirements For Associate Solution Engineer

Java
Linux
  • Bachelor's degree in Engineering, Information Technology, or similar degree program
  • Flexibility to provide after business hours support (rotation every 10-15 weeks)
  • Interest in software development
  • Interest in data analytics
  • Interest or experience in programming/scripting languages
  • Interest in or experience with RDBMS platforms
  • Interest in or experience with systems administration

Benefits For Associate Solution Engineer

Education Budget
  • Training and development programs
  • Dedicated mentorship
  • First-Friend program
  • Leadership program for new managers
  • Appian University training
  • Tuition reimbursement
  • Employee-led affinity groups
  • Comprehensive development opportunities

Interested in this job?

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