Associate Systems Engineer

Appian, a leading enterprise software company specializing in business process automation through their AI-Powered Process Platform, is seeking an Associate Systems Engineer to join their Federal Customer Success team. This role combines technical expertise with strategic problem-solving, focusing on delivering mission-critical business impact for customers.

The position requires a skilled professional with 5 years of experience in IT systems administration, capable of managing complex cloud infrastructure and database systems. As an Associate Architect, you'll be responsible for scaling Appian's technical solutions, working directly with delivery teams, and serving as a technical advisor to clients. The role demands expertise in various technologies including Linux, cloud platforms, and database management systems.

This is an excellent opportunity for someone who wants to grow their career at the intersection of technical leadership and customer success. Appian offers comprehensive benefits including extensive training programs, educational resources, and professional development opportunities. The company culture is built on core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution.

The ideal candidate will need to be a US citizen capable of obtaining a Secret Security Clearance, possess a CompTIA Security+ certification, and have strong customer interaction skills. You'll be joining a passionate team dedicated to solving complex challenges while working in a collaborative, agile environment that values continuous learning and innovation. The role offers a unique blend of technical depth and customer-facing responsibilities, making it perfect for those who want to impact both technology implementation and business outcomes.