AppleCare BPR Project Manager, Service Repair

Apple is seeking an experienced AppleCare BPR Project Manager to lead critical service and repair systems initiatives. This role sits at the intersection of technology and business operations, responsible for delivering cross-functional systems projects across all AppleCare business areas, including Sales, Service, Digital & Logistics.

The position requires a seasoned professional with 8+ years of experience in managing large-scale enterprise systems projects. You'll be working with SAP and similar enterprise-level platforms, coordinating complex initiatives that span multiple functional teams and systems. The role demands someone who can navigate through ambiguity, partner with data scientists and solution architects, and maintain strong communication channels across all organizational levels.

As the project manager, you'll be responsible for the entire project lifecycle - from planning and mobilization to implementation and change management. You'll need to ensure system changes are thoroughly tested and organizations are ready for process changes. The role requires someone who can build trust between groups, orchestrate complex activities, and drive successful project outcomes.

The ideal candidate should possess deep knowledge of service operations, repair engineering, and business intelligence. Experience with global projects incorporating regional specifics is highly valued. The position offers competitive compensation ($139,200 - $258,700) and comprehensive benefits including medical coverage, stock options, and educational support.

This is an excellent opportunity for a skilled project manager who thrives in fast-paced environments, enjoys working with complex technologies, and has a passion for delivering enterprise-scale solutions that impact millions of customers worldwide. The role offers significant growth potential within Apple's dynamic and innovative environment.