Service Architecture Engineer

A technology company that revolutionizes entire industries through innovative products, services, and customer experiences.
$165,500 - $248,700
Backend
Staff Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Consumer

Description For Service Architecture Engineer

Apple's AppleCare Engineering division is seeking a seasoned Service Architecture Engineer to join their team. This role sits at the intersection of engineering excellence and service delivery, focusing on developing serviceability for Apple's diverse product lineup. As a Service Architecture Engineer, you'll be responsible for managing complex engineering initiatives across multiple product lines while ensuring consistent standards, regulatory compliance, and project prioritization.

The position offers an exciting opportunity to work with Apple's innovative technology and contribute to the company's mission of leaving the world better than they found it. You'll be working within the AppleCare Engineering team, collaborating closely with various internal teams including product development, environmental, and product operations.

The ideal candidate brings 7+ years of program management experience, with a strong technical background evidenced by a B.S. in Engineering or related technical degree. You'll need to demonstrate exceptional organizational skills, leadership capabilities, and the ability to navigate complex technical challenges while maintaining strong relationships across different organizational levels.

This role offers a competitive compensation package ranging from $165,500 to $248,700, complemented by comprehensive benefits including medical coverage, stock options, and educational support. Based in the San Francisco Bay Area, you'll be part of Apple's legendary innovation ecosystem, working on projects that directly impact millions of customers worldwide.

The position requires someone who can thrive in a fast-paced environment, handle multiple priorities, and drive critical initiatives to completion. You'll be responsible for aligning cross-functional teams, managing project timelines, and ensuring successful delivery of service manufacturing processes. This is an excellent opportunity for a technical leader who wants to make a significant impact at one of the world's most influential technology companies.

Last updated 2 days ago

Responsibilities For Service Architecture Engineer

  • Align cross-functional teams on program deliverables, schedules, and priorities
  • Determine and track engineering project goals
  • Make project priority decisions considering timeline, cost and resources
  • Own overall project timeline for AppleCare engineering teams
  • Drive and coordinate engineering teams to meet schedules
  • Highlight management challenges related to schedule, resource, cost or alignment
  • Create executive summaries using project consolidation tools

Requirements For Service Architecture Engineer

  • B.S. in Engineering or Technical degree
  • 7+ years of experience in program/project management
  • Strong technical intuition and understanding of basic engineering concepts
  • Experience with project management tools and schedule development/management
  • Strong cross-functional collaboration skills
  • Excellent communication skills both written and verbal
  • Executive presence and ability to communicate at senior leadership levels
  • Hardware EPM experience with product launches and development cycles

Benefits For Service Architecture Engineer

Medical Insurance
Dental Insurance
Equity
Education Budget
Relocation Benefits
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Employee stock programs
  • Education reimbursement
  • Discretionary restricted stock unit awards
  • Employee Stock Purchase Plan with discount
  • Discretionary bonuses
  • Relocation benefits

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