Applied Machine Learning Engineer - Customer Feedback

A leading technology company that designs, develops, and sells consumer electronics, software, and services.
$143,100 - $264,200
Machine Learning
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
AI

Description For Applied Machine Learning Engineer - Customer Feedback

Apple's Feedback and Beta Programs team is seeking an experienced Machine Learning Engineer to enhance their feedback analysis systems. The role focuses on deploying and tuning both traditional ML and generative AI models to process millions of user feedback reports annually. The position offers a unique opportunity to work with an exclusive dataset and develop innovative solutions that directly impact Apple's product development.

The role involves full-stack ML development, from data curation to model deployment, working closely with cross-functional teams. You'll be responsible for developing scalable ML solutions, creating infrastructure, and implementing models into production systems. The team emphasizes rapid iteration and practical application of cutting-edge technology.

This is an excellent opportunity for someone passionate about applied machine learning who wants to make a direct impact on Apple's product development process. The position offers competitive compensation, comprehensive benefits, and the chance to work with world-class teams. The ideal candidate will thrive in a collaborative environment, enjoy tackling complex problems, and have a strong sense of ownership.

Working at Apple means joining a company at the forefront of technology innovation, with access to resources and opportunities to influence products used by millions globally. The role combines technical expertise with practical application, offering a balance of challenging work and tangible impact.

Last updated 13 hours ago

Responsibilities For Applied Machine Learning Engineer - Customer Feedback

  • Full stack ML development in partnership with team members
  • Data generation and curation
  • Creating and influencing ML tooling and infrastructure
  • Driving evaluation efforts
  • Training or fine-tuning models
  • Integrating ML into internal tools and systems
  • Developing scalable, maintainable, and cost-effective solutions
  • Collaborating with hardware, software, and design teams across Apple

Requirements For Applied Machine Learning Engineer - Customer Feedback

Python
  • Industry experience with applied machine learning
  • Industry experience in software engineering, data engineering, or similar
  • Strong fundamentals in problem solving, algorithm design, and model building
  • Excellent verbal and written communication and presentation skills
  • MS in Computer Science or related experience
  • Working knowledge of applied Natural Language Processing (preferred)
  • Strong hands-on experience in building large scale ML based solutions or in building and scaling distributed systems (preferred)

Benefits For Applied Machine Learning Engineer - Customer Feedback

Medical Insurance
Dental Insurance
401k
Equity
Education Budget
Relocation Benefits
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Employee stock programs
  • Discretionary restricted stock unit awards
  • Employee Stock Purchase Plan with discount
  • Educational expense reimbursement
  • Discretionary bonuses
  • Relocation benefits
  • Range of discounted products and free services

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