Cross Functional Quality Engineer

Technology company that revolutionizes entire industries through innovative products, services, and customer experiences.
$140,700 - $234,700
Quality
Senior Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Consumer · Enterprise SaaS

Description For Cross Functional Quality Engineer

At Apple, innovation and excellence are core values that drive the development of revolutionary products and services. The AppleCare Technologies team is seeking a Cross-Functional Quality Engineer to join their dynamic environment. This role is crucial in leading complex testing initiatives across multiple systems within AppleCare and beyond.

As a Cross-Functional Quality Engineer, you'll be at the forefront of quality assurance, working with both business and technical teams to ensure the highest standards of software quality. You'll be responsible for planning and executing comprehensive testing strategies, with a particular focus on User Acceptance Testing (UAT). The role requires someone who can navigate through ambiguity, lead large cross-functional teams, and drive quality initiatives while maintaining strong attention to detail.

The position offers a competitive base salary range of $140,700 to $234,700, along with substantial benefits including medical coverage, stock options, and educational support. You'll be working in Sunnyvale, California, as part of a team that values diversity and inclusion as critical components of innovation.

This is an excellent opportunity for an experienced QA professional who is passionate about quality, has strong leadership skills, and wants to make a significant impact in a company that's known for revolutionary technology. You'll be working on projects that directly affect Apple's customer service infrastructure, making this role both challenging and rewarding.

The ideal candidate will bring 7+ years of QA leadership experience, strong technical understanding, and excellent communication skills. Experience with SAP, particularly in migrations to S/4 HANA, would be advantageous. You'll be joining a company that not only values technical excellence but also provides clear paths for career growth and development.

Last updated 3 days ago

Responsibilities For Cross Functional Quality Engineer

  • Plan and lead cross-functional testing across complex AppleCare projects
  • Build comprehensive test plans for large cross-functional systems projects
  • Lead UAT preparation and execution
  • Identify opportunities for test automation
  • Proactively identify and mitigate risks
  • Drive schedule and planning meetings
  • Facilitate test scenarios identification
  • Ensure test environments and data availability
  • Report progress on UAT activities
  • Drive innovative testing approaches and methodologies

Requirements For Cross Functional Quality Engineer

  • 7+ years experience leading testing/QA
  • Experience with different testing methodologies
  • Experience establishing QA program structure
  • System and software architecture knowledge
  • Technical expertise and understanding of system interdependencies
  • Excellent communication and leadership skills
  • Strong organizational and documentation skills
  • Bachelors degree or equivalent experience
  • Ability to balance multiple efforts
  • Strong relationship building skills

Benefits For Cross Functional Quality Engineer

Medical Insurance
Dental Insurance
Equity
Education Budget
401k
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Employee stock programs
  • Education reimbursement
  • Discretionary bonuses
  • Relocation assistance
  • Employee Stock Purchase Plan with discount
  • Discretionary restricted stock unit awards

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