As the Manager of Diagnostics and Repair Architecture team at Apple, you will lead a team responsible for developing innovative diagnostics and repair solutions that support field repair technicians and enhance the Apple customer ownership experience. You'll build and nurture partnerships with cross-functional teams both within and outside of AppleCare. The role requires a hands-on, disciplined approach and the drive to succeed in a challenging environment.
Key responsibilities include:
This role offers the opportunity to work on cutting-edge technology at one of the world's most innovative companies, contributing to solutions that directly impact Apple's customer experience and product quality.