Engineering Project Manager, Customer Systems

A leading technology company that builds innovative products and services with a focus on user experience and design excellence.
$120,000 - $200,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Engineering Project Manager, Customer Systems

Apple's Service Management and GCRM Services team is seeking an Engineering Project Manager to lead complex cross-functional products and components. This role combines technical expertise with project management skills to support worldwide service business. The ideal candidate will have a deep understanding of software development methodologies and a passion for innovation.

As an Engineering Project Manager, you'll be responsible for managing technology initiatives across Applications and Products in Service management and GCRM Services. You'll work in a fast-paced, collaborative environment with a highly motivated team that strives for excellence. The role involves full lifecycle development processes, from requirements analysis to deployment and maintenance.

Key responsibilities include developing and executing work plans, managing cross-functional teams, and serving as a product champion. You'll define and own multi-year product roadmaps, collaborate with stakeholders, and drive innovative solutions. The position requires strong leadership skills, excellent problem-solving abilities, and the capacity to manage multiple global efforts simultaneously.

This is an excellent opportunity for someone who thrives in a dynamic environment and wants to make a significant impact at one of the world's most innovative technology companies. You'll work with cutting-edge technologies and be part of a team that values perfection and continuous improvement. The role offers the chance to shape products that support Apple's worldwide service business while working with talented individuals across different time zones and functions.

If you're passionate about technology, have a proven track record in project management, and want to be part of a team that creates amazing solutions for users, this role at Apple could be your next career milestone.

Last updated 16 minutes ago

Responsibilities For Engineering Project Manager, Customer Systems

  • Manage technology initiatives across Applications and Products in Service management and GCRM Services
  • Employ innovative techniques during full lifecycle development process
  • Manage Product evolution and define multi-year Product roadmap
  • Collaborate with business and engineering teams on innovative solutions
  • Develop and execute work plans by leading scope, schedule, deliverables, and prioritization
  • Identify and communicate project issues and risks
  • Define product vision and align Business expectations

Requirements For Engineering Project Manager, Customer Systems

  • 2+ years combined experience in engineering project and product management
  • Solid understanding of software development methodologies (including agile and traditional waterfall)
  • Excellent problem-solving and analytical skills
  • Strong written and verbal communication skills and organizational skills
  • Ability to juggle and complete multiple tasks
  • Excellent leadership and influencing skills
  • Bachelor's degree in a related field or equivalent work experience

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