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Engineering Project Manager, Customer Systems

Apple is a global technology company that builds innovative products and services in consumer electronics, software, and services.
$120,000 - $180,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS
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Description For Engineering Project Manager, Customer Systems

Apple's Service Management and GCRM Services team is seeking an exceptional Engineering Project Manager to join their dynamic environment. This role combines technical expertise with project management excellence, focusing on building complex cross-functional products and components. The position offers an opportunity to work with cutting-edge technologies while managing critical initiatives in service management and GCRM services.

The ideal candidate will thrive in a fast-paced, collaborative environment where innovation and perfect execution are paramount. You'll be responsible for leading cross-functional teams, managing product roadmaps, and ensuring successful delivery of complex technical solutions. The role requires someone who can balance technical understanding with strong project management skills, while working closely with stakeholders across different time zones.

As an Engineering Project Manager, you'll be instrumental in shaping product vision, aligning business expectations, and driving technological initiatives that support Apple's worldwide service business. The position offers exposure to enterprise-scale challenges and the opportunity to work with top-tier technologies and talented professionals. You'll be part of a closely-knit team that values innovation, perfectionism, and continuous improvement.

This role is perfect for someone who combines technical acumen with strong leadership skills, has a passion for building scalable solutions, and can effectively manage complex projects while maintaining high quality standards. You'll have the opportunity to make a significant impact on Apple's service management systems while working with some of the industry's best talents.

Last updated 5 months ago

Responsibilities For Engineering Project Manager, Customer Systems

  • Employ innovative techniques during full lifecycle development process
  • Work collaboratively with team members and business stakeholders
  • Manage Product evolution and define multi-year Product roadmap
  • Become the Product champion
  • Manage technology initiatives across Applications and Products in Service management
  • Support worldwide service business

Requirements For Engineering Project Manager, Customer Systems

  • 2+ years combined experience in engineering project and product management
  • Solid understanding of software development methodologies (including agile and traditional waterfall)
  • Excellent problem-solving and analytical skills
  • Strong written and verbal communication skills as well as strong organizational skills
  • Ability to juggle and complete multiple tasks
  • Excellent leadership and influencing skills
  • Bachelor's degree in a related field or equivalent years of work experience

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