Engineering Project/Program Manager, IS&T Enterprise Systems

Apple is a global technology company that manages key business and technical infrastructure including online orders, retail stores, reseller sales, and worldwide network capacity.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS · AI

Description For Engineering Project/Program Manager, IS&T Enterprise Systems

Apple's SAP Global Systems organization within IS&T is seeking an Engineering Project Manager to join their dynamic team. This role is crucial in driving initiatives that support Customer Service Management business areas within Apple's vast operational infrastructure. The position sits within the team that runs the Operations and financial transactional platform powering all of Apple's core functions including Sales, Manufacturing, Distribution, Service, and Financials.

The ideal candidate will bring deep expertise in SAP's Customer Service solution with hands-on implementation experience. You'll be working at the intersection of technology and business, collaborating closely with various teams to understand their needs and implement global solutions that scale effectively. The role involves building sophisticated solutions for compliance and fraud control, performing SAP configurations, and guiding development teams in creating defect-free code.

This is an opportunity to work with cutting-edge technologies, including SAP S/4 HANA and SAP Data Intelligence, while contributing to systems that power one of the world's most innovative companies. You'll be responsible for leading complex, global projects that require cross-functional collaboration and technical expertise. The role offers exposure to emerging areas in AI/ML and the chance to work on systems that directly impact Apple's worldwide operations.

The position requires a unique blend of technical expertise, project management skills, and business acumen. You'll be working in an environment that values creativity, innovation, and the ability to think strategically while executing tactically. This is an excellent opportunity for someone who wants to make a significant impact at the enterprise level while working with cutting-edge technology and world-class teams.

Last updated 21 days ago

Responsibilities For Engineering Project/Program Manager, IS&T Enterprise Systems

  • Drive initiatives supporting Customer Service Management business areas
  • Work with business teams to understand specific needs and recommend scalable solutions
  • Build solutions for compliance and fraud control
  • Perform SAP configurations and guide development teams
  • Prepare technical project cutover plans
  • Lead integration testing across IS&T and partner systems
  • Engineer proactive systems monitoring and alert solutions
  • Build knowledge of emerging areas in AI/ML such as SAP S/4 HANA and SAP Data Intelligence

Requirements For Engineering Project/Program Manager, IS&T Enterprise Systems

Java
  • SAP configuration experience
  • Experience in SAP SM-SD and SD-FI business process integration
  • Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration
  • Bachelors Degree in Computer Science, Management Information Systems or equivalent work experience
  • ABAP/4 development code reading and debugging knowledge
  • Experience with B2B systems integration

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