Field Service Engineer, Data Center

A technology company that revolutionizes entire industries through innovative products, services, and customer experiences.
$85,000 - $140,000
Cloud
Mid-Level Software Engineer
Hybrid
5,000+ Employees
4+ years of experience
Enterprise SaaS

Description For Field Service Engineer, Data Center

Apple's Data Center Operations group is seeking a Field Service Engineer to join their dynamic team. This role combines hands-on technical expertise with global travel opportunities, focusing on the deployment and maintenance of critical server infrastructure worldwide. The position requires a unique blend of technical knowledge and physical capabilities, as you'll be responsible for managing data center operations, infrastructure cabling, and DCIM elements.

The ideal candidate will be a self-starter who can think creatively and work effectively in a culturally diverse environment. You'll be part of Apple's mission to revolutionize entire industries through innovative solutions while maintaining world-class data center operations. The role offers the excitement of working with cutting-edge technology while contributing to Apple's global infrastructure.

Key aspects of the role include incident management, change control, and vendor management for infrastructure expansion. You'll work closely with Engineers, Project Managers, and Business Teams to ensure smooth operations and timely delivery of projects. The position requires strong problem-solving abilities and excellent communication skills, as you'll be interfacing with various stakeholders across the organization.

This is an excellent opportunity for someone passionate about data center operations who wants to make a significant impact at one of the world's most innovative companies. The role offers extensive travel opportunities (up to 60%) to various locations worldwide, making it perfect for those who enjoy a dynamic work environment and global exposure. You'll be part of a team that values diversity, innovation, and environmental responsibility while working on projects that support Apple's worldwide operations.

Last updated 40 minutes ago

Responsibilities For Field Service Engineer, Data Center

  • Deploy and maintain servers and supporting infrastructure in remote locations globally
  • Provide DC incident management and change control
  • Lead material movements with Engineers and Project Managers
  • Perform Root Cause Analysis to prevent future operational impact
  • Travel to various domestic and international collocation sites

Requirements For Field Service Engineer, Data Center

Linux
  • Experience with data center operational tasks
  • Physical capability to handle items up to 75lbs
  • Hands-on experience with copper and fiber cabling structures
  • Ability to travel up to 60% of work schedule
  • 4+ years experience in data center environment
  • Strong communication skills
  • Experience with DCIM tools
  • Global perspective and ability to work in culturally diverse organization

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