Growth Operations Solutions Architect

At Apple, innovation and excellent communication are key to our success and continued growth. The Growth Marketing Operations Team plays a crucial role in enabling on-device communications and automated messaging for Apple's media products and services. This team focuses on developing and executing in-app messaging sent to millions of users globally across multiple Apple services, including Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One.

As a Growth Operations Solutions Architect, you will be responsible for designing marketing automation flows and launching multi-channel customer communications for Apple services. This role requires a self-driven and solutions-oriented innovator who can work cross-functionally with various teams, including growth marketing, product, engineering, and business.

Key responsibilities include:

1. Developing, testing, and deploying customer journeys
2. Collaborating and communicating effectively with stakeholders
3. Optimizing performance through A/B testing
4. Identifying key opportunities for innovation
5. Building a knowledge portal of best practices and playbooks

The ideal candidate will have 8+ years of lifecycle marketing experience, technical proficiency in building automation flows with CRM or ESP platforms, and experience with SQL for customer segmentation. This role offers an exciting opportunity to drive growth and engagement for Apple's services while working with cutting-edge technology and a world-class team.