Apple's Strategic Data Solutions team is seeking an experienced manager to lead technical programs and engineering project managers. This role offers a unique opportunity to work at the intersection of technology and fraud prevention, where you'll help create and drive strategic roadmaps while coordinating quick tactical responses. The position involves managing a team of engineering project managers supporting the AMP mission.
The role focuses on addressing digital fraud while maintaining excellent customer experience. Given the adversarial nature of fraud, the team constantly innovates and draws from diverse perspectives to design and build new solutions. You'll gain deep understanding of physical fraud methods, service strategies, and systems to support and influence innovation.
As a manager, you'll lead a skilled team of program and project managers, machine learning engineers, software engineers, TFAs, and domain knowledge experts. Your work will directly impact security improvements, fraud mitigation, and efficiency optimization across Apple's warranty landscape. The position requires strong leadership, technical understanding, and the ability to balance strategic planning with tactical execution.
The ideal candidate should possess excellent interpersonal, organizational, technical, and analytical skills. You'll need to adapt communication styles effectively to partner with various stakeholders on business perspectives, engineering pipelines, and fraud logic. This role offers growth opportunities in both technical leadership and people management, with exposure to cutting-edge fraud prevention technologies and methodologies.
Working at Apple means joining a company committed to innovation and excellence. You'll be part of a team that values diverse perspectives and focuses on creating impactful solutions that protect both the company and its customers. The role offers the chance to work on meaningful projects while developing your career in a dynamic, fast-paced environment.