Network Operations Manager

A global technology company that builds products and experiences people once couldn't have envisioned.
$173,100 - $260,400
Backend
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Network Operations Manager

Apple's Core Network Services Operations team is seeking a Network Operations Manager to lead their global network operations. This role involves managing Apple's world-class MPLS backbone network, which interconnects all facets of Apple's network at an unprecedented scale. The position offers the opportunity to lead a dynamic team within Apple's Global Networking Services, focusing on maintaining exceptionally high network availability.

The role requires strong leadership skills to manage a global team of network first responders, handling critical network incidents and implementing proactive monitoring strategies. You'll be working with cutting-edge technology in a multi-vendor environment, collaborating with internal teams and external service providers to ensure network reliability and efficiency.

The ideal candidate brings 5+ years of network operational experience, with 3 years in a management role. Technical expertise in TCP/IP, BGP, and network monitoring tools is essential. Experience with major network vendors like Cisco, Arista, Juniper, and Nokia is preferred.

This position offers competitive compensation ($173,100-$260,400) plus comprehensive benefits including medical coverage, stock options, and education reimbursement. Based in Elk Grove, California, this role provides an opportunity to impact Apple's global network infrastructure while working with cutting-edge technology and leading a world-class team.

Last updated 16 hours ago

Responsibilities For Network Operations Manager

  • Lead global team of network first responders
  • Triage and mitigate critical network incidents
  • Lead incident response
  • Define and implement proactive monitoring strategies
  • Drive network efficiency efforts
  • Collaborate with cross-functional teams and external teams
  • Support business growth and network evolution

Requirements For Network Operations Manager

Linux
  • A minimum of 5 years of network operational experience, including 3 years as Operations manager
  • Experience evaluating and leading outages to business critical infrastructure
  • Experience with network monitoring and telemetry tools (SNMP, NetFlow, Streaming Telemetry)
  • Working knowledge of TCP/IP, and BGP
  • Proficiency in communicating network related KPIs
  • Experience working in large scale network environments with ITIL processes
  • Bachelor of Science in Computer Science or equivalent experience

Benefits For Network Operations Manager

Medical Insurance
Dental Insurance
Education Budget
Equity
Relocation Benefits
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Education reimbursement
  • Employee stock programs
  • Discretionary restricted stock unit awards
  • Employee Stock Purchase Plan
  • Discretionary bonuses
  • Relocation benefits

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