Product Manager, Shopping Experience
Description For Product Manager, Shopping Experience
Apple is seeking an experienced Product Manager to join the Apple Store Online Product Team, focusing on the Shopping Experience. This role is part of the team responsible for Apple's largest store, aiming to deliver a magical, personal digital experience for customers to shop, buy, and learn about Apple products online. The ideal candidate will drive the roadmap and delivery of technical capabilities, shaping the future of online shopping at Apple.
Key Responsibilities:
- Develop strategies and plans to achieve business goals and deliver exceptional customer experiences
- Manage the technical product roadmap for Digital Shopping Experiences
- Drive product discovery, requirements, and delivery of new capabilities
- Communicate ideas, plans, and program status to partners and leadership
The role requires significant collaboration with teams across Apple, including Apple Store Online teams, Marketing, Operations, Marcom, Finance, and various Engineering teams. The successful candidate will be instrumental in delivering seamless omni-channel experiences for Apple customers.
Qualifications:
- BA/BS in Computer Science or a similar technical degree, or equivalent professional experience
- 7+ years of Product Management and Project/Program Management experience in e-commerce or consumer digital experiences
- Strong technical understanding of web technologies, large-scale service architectures, and app platforms
- Excellent communication skills, able to convey technical concepts to non-technical audiences
- Experience in developing multi-year experience and capability roadmaps
- Proficiency in leveraging data and insights for designing global customer-facing programs
- Familiarity with business analysis, process improvement, and project management methodologies
- Knowledge of emerging technologies like AI and Deep Learning, and their applications in digital commerce
- Ability to challenge conventions and identify optimal solutions for customers
- Experience in delivering marketing capabilities on large e-commerce platforms
This role offers a competitive base pay range of $165,500 to $293,800, along with additional benefits such as stock options, comprehensive medical and dental coverage, retirement benefits, and educational reimbursement opportunities. Join Apple in shaping the future of digital retail and creating extraordinary experiences for customers worldwide.
Responsibilities For Product Manager, Shopping Experience
- Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiences
- Establish and manage the technical product roadmap related to Digital Shopping Experiences, working to ensure alignment across the business needs and technical feasibility
- Drive product discovery, requirements, and delivery of new capabilities
- Communicate ideas, plans, and program status to partners and leadership
Requirements For Product Manager, Shopping Experience
- BA/BS in Computer Science/other similar technical degree, or equivalent relevant professional experience
- 7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences
- Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms
- Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences
- Track record of developing and delivering multi-year experience and capability roadmaps with complex interdependencies
- Experience leveraging data and insights to design customer-facing programs and capabilities globally
- Experience with business analysis, process improvement, and project management methodologies
- Comfort with emerging technologies like AI, Deep Learning, and their practical applications in digital commerce
- Ability to challenge conventions and debate solutions to identify the best possible outcome for customers
- Experience delivering marketing capabilities on large e-commerce websites, apps, or CRM platforms
Benefits For Product Manager, Shopping Experience
- Comprehensive medical and dental coverage
- Retirement benefits
- Discounted products and free services
- Reimbursement for certain educational expenses
- Opportunity to become an Apple shareholder through discretionary employee stock programs
- Ability to purchase Apple stock at a discount through Employee Stock Purchase Plan
- Potential eligibility for discretionary bonuses or commission payments
- Potential eligibility for relocation assistance
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