Program Manager, Wallet & Apple Pay Operations

Apple Pay is revolutionizing digital commerce as a leading wallet solution across 80+ markets worldwide, covering e-commerce, transit, loyalty, and beyond. We're seeking a seasoned Program Manager to join our Wallet & Apple Pay Operations team in a dynamic, fast-paced environment. This role sits at the intersection of technology and financial services, focusing on enhancing our partner operations and support capabilities.

The ideal candidate will be instrumental in shaping our future vision, building operational capabilities, and enabling partner support. You'll work with a diverse team of creative professionals, leveraging your expertise in B2B partner integrations, onboarding, and support lifecycle management. Your role will involve collaborating with both external and internal stakeholders to identify pain points and develop scalable solutions.

As a wallet & payments platform ecosystem expert, you'll be responsible for improving processes that enhance partner experiences and operational efficiency. The position requires deep understanding of digital payments, eCommerce merchants, payment service providers, and networks. You'll work in a global, matrix environment, requiring excellent communication skills and self-motivation.

This opportunity offers the chance to impact how millions of customers interact with Apple Pay & Wallet services. You'll be at the forefront of digital payment innovation, working with cutting-edge technology while building and maintaining strong relationships with partners worldwide. The role combines strategic thinking with hands-on process improvement, making it perfect for someone who enjoys both big-picture planning and detailed execution.

Join us in shaping the future of digital payments and commerce, where your contributions will directly influence how people around the world conduct their daily transactions. This role offers significant growth potential and the opportunity to work with some of the industry's most innovative minds.