Project Manager, Software Development & Enterprise Applications

AppleCare Support Engineering is seeking an experienced project manager to lead multiple initiatives within their dynamic organization. This role is crucial in bringing remarkable support strategies to life by collaborating across AppleCare, SWE, and Marketing. The position involves managing enterprise application and software development projects, working directly with various business lines to support their strategic objectives. The ideal candidate will bring significant experience in software project management, business analysis, testing, and deployment.

The role demands strong leadership in managing large-scale, complex enterprise software development projects, with responsibilities spanning from project planning and execution to stakeholder management and risk mitigation. The position requires collaboration with multiple teams, including developers, designers, product managers, and senior leadership, ensuring clear communication and alignment of project goals.

Key aspects of the role include developing project management artifacts, improving processes, managing stakeholder relationships, and handling production support. The successful candidate will need to demonstrate expertise in project management methodologies, strong technical understanding, and the ability to drive results in a fast-paced environment.

This opportunity offers the chance to work with cutting-edge technology and contribute to world-class customer experience initiatives. The role provides exposure to enterprise-level applications and the opportunity to work with advanced technologies including AI and data-driven solutions. Candidates with experience in enterprise systems (ERP, CRM) and advanced project management certifications will find this role particularly appealing.

The position offers the opportunity to work with a leading technology company, managing significant projects with global impact and budgets exceeding $5M. This is an excellent opportunity for a seasoned project manager looking to make a substantial impact in a dynamic, technology-driven environment while working with some of the industry's best talents.