SAP SM/SD Engineering Project Manager, Enterprise Systems

Apple is a technology company that manages key business and technical infrastructure, including online orders, retail stores, reseller sales, and global network systems.
$165,500 - $293,800
Backend
Staff Software Engineer
In-Person
10+ years of experience
Enterprise SaaS

Description For SAP SM/SD Engineering Project Manager, Enterprise Systems

Apple's SAP Global Systems organization is seeking an experienced Engineering Project Manager to lead initiatives in Service Management business areas. This role sits within the Information Systems & Technology (IS&T) department, which is responsible for managing critical business and technical infrastructure across Apple's global operations.

The position requires a seasoned professional with 10+ years of experience in SAP configuration, specifically in service management and project leadership. You'll be working with a dynamic team that powers Apple's core operations including Sales, Manufacturing, Distribution, Service, and Financials.

As the SAP techno-functional lead, you'll be responsible for bridging the gap between business requirements and technical implementation. Your role will involve analyzing complex cross-functional requirements, developing technical specifications, and implementing global solutions within predetermined constraints. You'll work extensively with SAP's Customer Service solution, managing aspects of service contract sales, warranty claims, and service logistics.

Key responsibilities include developing functional specifications, setting up data models, implementing interfaces across various systems, and ensuring PII/PCI compliance. You'll also lead integration testing and engineer monitoring solutions for business operations. The role requires expertise in SAP S/4 HANA architecture and experience with B2B systems integration.

The position offers a competitive base salary range of $165,500 to $293,800, along with comprehensive benefits including medical coverage, retirement benefits, and various stock programs. Apple provides opportunities for professional growth through educational reimbursement and exposure to cutting-edge technologies.

This is an excellent opportunity for a technical leader who thrives in a fast-paced environment and wants to make a significant impact on Apple's global service management systems. The role combines technical expertise with project management skills, requiring someone who can work effectively across business and IT teams while handling multiple projects simultaneously.

Join Apple's team and be part of an organization that values innovation, creativity, and technical excellence. You'll work on projects that directly impact Apple's service delivery capabilities and contribute to maintaining Apple's position as a leader in customer service and technology.

Last updated 2 months ago

Responsibilities For SAP SM/SD Engineering Project Manager, Enterprise Systems

  • Work with business users to analyze and translate complex cross-functional requirements
  • Develop functional and technical specifications
  • Set up SAP Data Models and table design
  • Develop wireframes and layouts for user interfaces
  • Implement interfaces across various IS&T and partner systems
  • Engineer system interface agreements
  • Perform SAP configurations and guide development teams
  • Lead integration test across IS&T and partners systems
  • Engineer proactive systems monitoring and alert solutions

Requirements For SAP SM/SD Engineering Project Manager, Enterprise Systems

Java
  • Bachelor's Degree in Computer Science, Management Information Systems or equivalent
  • 10+ years of SAP configuration experience in service management functional/project lead role
  • Strong knowledge of SAP SM (Service Management/Customer Service) module
  • Experience in SAP SM-SD and SD-FI business process integration
  • Knowledge of SAP S/4 HANA architecture
  • ABAP/4 development code reading and debugging skills
  • Experience with B2B systems integration
  • Strong verbal and written communication skills

Benefits For SAP SM/SD Engineering Project Manager, Enterprise Systems

Medical Insurance
Dental Insurance
401k
Equity
Education Budget
Relocation Benefits
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Employee stock programs
  • Education reimbursement
  • Discretionary restricted stock unit awards
  • Employee Stock Purchase Plan
  • Discretionary bonuses
  • Relocation assistance

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