Apple's SAP Global Systems organization is seeking an experienced Engineering Project Manager to lead initiatives in Service Management business areas. This role sits within the Information Systems & Technology (IS&T) department, which is responsible for managing critical business and technical infrastructure across Apple's global operations.
The position requires a seasoned professional with 10+ years of experience in SAP configuration, specifically in service management and project leadership. You'll be working with a dynamic team that powers Apple's core operations including Sales, Manufacturing, Distribution, Service, and Financials.
As the SAP techno-functional lead, you'll be responsible for bridging the gap between business requirements and technical implementation. Your role will involve analyzing complex cross-functional requirements, developing technical specifications, and implementing global solutions within predetermined constraints. You'll work extensively with SAP's Customer Service solution, managing aspects of service contract sales, warranty claims, and service logistics.
Key responsibilities include developing functional specifications, setting up data models, implementing interfaces across various systems, and ensuring PII/PCI compliance. You'll also lead integration testing and engineer monitoring solutions for business operations. The role requires expertise in SAP S/4 HANA architecture and experience with B2B systems integration.
The position offers a competitive base salary range of $165,500 to $293,800, along with comprehensive benefits including medical coverage, retirement benefits, and various stock programs. Apple provides opportunities for professional growth through educational reimbursement and exposure to cutting-edge technologies.
This is an excellent opportunity for a technical leader who thrives in a fast-paced environment and wants to make a significant impact on Apple's global service management systems. The role combines technical expertise with project management skills, requiring someone who can work effectively across business and IT teams while handling multiple projects simultaneously.
Join Apple's team and be part of an organization that values innovation, creativity, and technical excellence. You'll work on projects that directly impact Apple's service delivery capabilities and contribute to maintaining Apple's position as a leader in customer service and technology.