Sevices Engineer

Technology company that revolutionizes entire industries through innovative products and services.
Maiden, NC, USA
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Sevices Engineer

Apple's Fleet Operations Engineering group is seeking a highly motivated Systems Engineer to support their Global Compute Infrastructure. This role is crucial in maintaining uptime for essential services like Apple Pay, iCloud, Music, TV, Maps, News, FaceTime, Siri, and more. The position combines technical expertise with customer support, focusing on cloud infrastructure, containerization, and automation.

The ideal candidate will be responsible for supporting Apple's cloud infrastructure while driving key initiatives in automation, process improvement, and operational efficiency. You'll work with cutting-edge technologies including Docker, Kubernetes, and various virtualization platforms, while collaborating with cross-functional teams including SRE, QA, and Development.

This role offers an unique opportunity to work at Apple, where innovation is constant and ideas quickly transform into impactful solutions. You'll be challenged to maintain and improve critical infrastructure supporting millions of users worldwide, while working with some of the most advanced cloud and containerization technologies available.

The position requires strong technical skills in Linux/UNIX administration, cloud technologies, and container orchestration, combined with excellent interpersonal skills. You'll be part of a team that values continuous learning and adaptation in a dynamic environment, working on systems that directly impact Apple's global services and user experience.

Last updated 33 minutes ago

Responsibilities For Sevices Engineer

  • Support Apple's cloud infrastructure
  • Support customers of various platform services
  • Troubleshoot container orchestration/management issues
  • Develop customer facing product documentation and internal runbooks
  • Work with Engineering teams on application deployment/migration/upgrade
  • Participate in DevOps project design and implementation
  • Monitor server and application performance
  • Configure and manage Configuration Management tools
  • Identify and respond to failure trends
  • Manage and troubleshoot Virtual technologies and environments

Requirements For Sevices Engineer

Python
Go
JavaScript
Ruby
Kubernetes
  • BS degree or equivalent experience
  • 5+ years Linux/UNIX systems administration in medium to large environments
  • Strong knowledge of Red Hat-based Linux (RHCSE certificate preferred)
  • 3+ years of system administration in cloud stack or VMware environments
  • 3+ years of container orchestration and management technologies
  • Public cloud experience (AWS certificate preferred)
  • 3+ years of support or equivalent experience including customer facing role
  • 3+ years of experience with configuration/Version Management Tools

Interested in this job?

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