Site Reliability Engineer, Enterprise Technology Services

Apple's Enterprise Technology Services (ETS) team is seeking Site Reliability Engineers (SREs) at all levels to join their dynamic environment. As an SRE, you'll work closely with application teams to automate operations, optimize infrastructure, and solve issues in a fast-paced setting. Your role will be crucial in ensuring that Apple's systems are reliable, scalable, and high-performing.

The ETS team develops world-changing platforms and services that support the Apple ecosystem, offering identity management, factory and device support, infrastructure support, platform support, and collaboration tools. Their applications are integral to various Apple processes, from logging in to making purchases and enabling devices.

Key Responsibilities:

• Automate operations and optimize infrastructure
• Collaborate with engineering teams to solve complex challenges
• Ensure system reliability, scalability, and high performance
• Implement and maintain monitoring and logging tools
• Troubleshoot issues in large-scale environments
• Participate in incident management and root cause analysis

Ideal Candidates:

• Love learning new technologies and solving sophisticated challenges
• Are independent, motivated, and excited to take on ambitious projects
• Excel at collaboration and remain calm under pressure
• Have a passion for delivering quality, reliable solutions

Required Qualifications:

• 3+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or related field
• Strong foundation in programming (Java) or scripting (Python / Bash / LUA)
• Hands-on experience with databases (Relational / NoSQL like Oracle, MongoDB)
• Bachelor's or Master's degree in Computer Science or related field (or equivalent practical experience)

Preferred Qualifications:

• Experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, CloudWatch)
• Proficiency in Linux, networking concepts, and troubleshooting in large-scale environments
• Knowledge of CI/CD, Release Engineering, and DevOps practices
• Understanding of security standards, policies, and cryptography
• Experience with incident/problem management and root cause analysis
• Strong network and load balancing experience
• Familiarity with Kubernetes, AWS or GCP
• Understanding of SRE principles, including observability, error budgeting, and service reliability measurements

Apple offers a competitive compensation package, including base pay, potential stock awards, comprehensive benefits, and opportunities for professional development and growth.