Site Reliability Engineer - Video on Demand/Streaming Event Support

Apple Vision Pro is a revolutionary spatial computer that seamlessly blends digital content with your physical space. The Apple Vision Pro team is seeking a skilled Site Reliability Engineer to join their team and provide comprehensive support for streaming event operations. This role involves a combination of development work, automation, API/REST integration, monitoring, and network engineering tasks.

Key responsibilities include:

• Supporting event operations by ensuring network, video on demand, and streaming processes run smoothly during critical events.
• Developing and maintaining automation scripts, tools, and integrations to streamline workflows and improve operational efficiency.
• Monitoring event-related systems and infrastructure to quickly identify and resolve issues.
• Collaborating with cross-functional teams to enhance existing pipelines and drive innovation in video on demand and streaming event workflows.
• Troubleshooting and resolving technical issues as they arise, ensuring minimal disruption to events.
• Contributing to the continuous improvement of operational processes through automation and scripting.
• Staying up-to-date with industry trends and best practices in DevOps, automation, and event support.

The ideal candidate will have a strong background in operations, with a keen ability to innovate, streamline, and enhance various aspects of the pipeline. While the primary focus is not solely on operation, the ability to code and work with various development tools and processes is essential.

Minimum Qualifications:

• Deep knowledge of HTTP Streaming, Digital Rights Management, and related video playback technologies
• Experience integrating with content delivery networks (CDNs)
• Proficiency in at least one programming/scripting language (e.g., Python, C++, JavaScript)
• Experience with automation tools and technologies (e.g., Jenkins, Ansible, Saltstack, Terraform)
• Strong understanding of API/REST integration and working with cloud-based services
• Familiarity with DevOps principles, including CI/CD pipelines, containerization, and infrastructure as code
• Ability to work effectively under pressure, especially during events or critical deadlines
• Excellent problem-solving skills and a proactive approach to troubleshooting
• Familiarity with video streaming technologies or content delivery networks (CDNs) is a plus
• Ability to work onsite 5 days a week

Preferred Qualifications:

• 5 years of professional experience
• Previous experience in a video on demand or streaming event support role or similar
• Experience with cloud platforms (AWS, Azure, GCP)
• Knowledge of networking concepts and protocols
• Familiarity with video encoding/transcoding technologies

This role offers a competitive base pay range between $157,000 and $236,300, depending on skills, qualifications, experience, and location. Additional benefits include the opportunity to become an Apple shareholder, comprehensive medical and dental coverage, retirement benefits, discounted products and free services, and education reimbursement.