Site Services Manager, Data Center

A technology company that creates innovative products, services, and experiences where individual imaginations gather together.
Ashburn, VA, USA
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Site Services Manager, Data Center

Apple's Data Center Operations Team is seeking a dynamic Site Services Manager to lead and support datacenter services uptime and supervise a team of Data Center Technicians. This role is crucial for maintaining and expanding Apple's data center infrastructure, combining technical expertise with leadership capabilities.

The position involves managing the full lifecycle of network, storage, and compute assets in the datacenter, from installation to decommissioning. The ideal candidate will collaborate with various teams to ensure smooth operations, manage capacity planning, and maintain service reliability.

Key aspects of the role include partnering with planning teams on IT cabinet installations, managing space and power consumption, ensuring environment uptime, and working cross-functionally with internal business groups. The manager will be responsible for maintaining service availability while expanding capacity, providing performance metrics, and leading a team of technicians.

The role requires a blend of technical knowledge and leadership skills, including experience in datacenter operations, understanding of power and cooling principles, and strong problem-solving abilities. The successful candidate will need to demonstrate excellent communication skills, ability to develop team members, and experience in presenting technical information.

This position offers the opportunity to work with one of the world's leading technology companies, contributing to the infrastructure that powers Apple's global services. The role combines technical challenges with leadership opportunities, making it ideal for someone looking to advance their career in datacenter operations management.

Last updated a month ago

Responsibilities For Site Services Manager, Data Center

  • Partner with planning teams on installation forecasts and builds of IT cabinets
  • Manage and report on space and power consumption
  • Interact with Data Center Facility Manager to ensure environment uptime
  • Work cross-functionally with internal business groups and support teams
  • Keep Apple's services online while continuing to install capacity
  • Provide reporting on key performance indicators
  • Define team goals for efficiency
  • Manage assets and lead a team of data center technicians

Requirements For Site Services Manager, Data Center

Linux
  • Experience managing or leading employees in a data center or equivalent environment
  • Experience working in an IT environment in areas of installation, delivery or operations management
  • Experience in working with either servers, storage hardware or network hardware
  • Bachelor Degree or equivalent experience
  • Understanding of datacenter power and cooling principles
  • Strong strategic problem-solving abilities
  • Ability to inspire, coach, train, and develop personnel
  • Strong written and verbal communication skills
  • Experience presenting technical information

Benefits For Site Services Manager, Data Center

Medical Insurance
Dental Insurance
Vision Insurance
  • Equal opportunity employer
  • Affirmative action employer
  • Comprehensive benefits package

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