At Apple, we're dedicated to building world-class products and delivering exceptional customer service. The Customer Systems team develops applications and services that power support experiences for over half a billion customers globally. Our Quality Engineering team plays a crucial role in ensuring our complex, large-scale systems remain healthy, monitored, and automated.
As an SDET in the IS&T Enterprise Systems team, you'll be responsible for ensuring the quality of Apple's Foundations CRM application and shared services. You'll work with a diverse and talented group of engineers, focusing on developing test strategies, implementing automation frameworks, and maintaining high-quality standards throughout the development lifecycle.
The role combines technical expertise with quality advocacy, requiring strong collaboration with cross-functional teams. You'll be instrumental in developing scalable test plans, implementing automated testing solutions, and ensuring seamless integration with CI/CD pipelines. This position offers the opportunity to impact customer experience directly while working with cutting-edge technology at a massive scale.
We're looking for motivated critical problem solvers with attention to detail and the ability to develop customer-focused testing strategies. The ideal candidate will have strong experience in test automation, quality assurance practices, and a proven track record of implementing effective testing frameworks. If you're passionate about quality and want to contribute to technology that impacts millions of users, this role offers an exciting opportunity to do the best work of your life.