Software Engineer (Site Reliability), Retail Engineering

Join Apple's Carrier Services team as a Site Reliability Engineer, where you'll be integral to seamlessly integrating Apple Retail Stores and Apple Online store with major US Carriers for iPhone activations. This role requires an experienced SRE professional with extensive hands-on experience in managing large-scale, customer-facing Cloud applications. You'll be responsible for ensuring system reliability, scalability, and performance while working closely with engineering and operations teams.

The position demands strong expertise in SRE principles, including monitoring, alerting, error budgets, and fault analysis. You'll represent the SRE organization in design reviews and operational readiness exercises, collaborating with both technical and non-technical teams. The role requires excellent troubleshooting skills and proficiency with Oracle and Cassandra databases.

As an ideal candidate, you should have a passion for automation, strong understanding of networking and load balancing concepts, and the ability to lead a small team. You'll work in a dynamic environment where you'll be expected to handle critical production issues, participate in on-call rotations, and drive innovative solutions. This is an opportunity to make a meaningful impact through technical expertise and dedication to excellence at one of the world's most influential technology companies.

The position offers the chance to work with cutting-edge technology while ensuring the reliability of systems that millions of customers depend on daily. You'll be part of a growing team that values proactive problem-solving, continuous improvement, and technical excellence. If you're a self-motivated professional who thrives in a fast-paced environment and wants to contribute to the success of Apple's retail technology infrastructure, this role presents an exciting opportunity for career growth and impact.