Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems

Apple's Service Management & GCRM team is seeking a Senior SRE/DevOps Engineer to join their dynamic environment. This role is crucial in building and maintaining the systems that power customer support experiences for Apple's global stores and service providers. The position offers an opportunity to work on significant applications like MobileGenius, Repair Central, and Global Service Exchange web app.

The ideal candidate will lead a team of 10 engineers while managing production support for multiple global applications. You'll be responsible for implementing CI/CD integrations, production monitoring, and ensuring system reliability and security. This role combines technical leadership with hands-on engineering, requiring expertise in cloud infrastructure, containerization, and automation.

The position offers competitive compensation ranging from $143,100 to $214,500, along with comprehensive benefits including medical coverage, stock options, and educational support. You'll be working at Apple's Sunnyvale location, contributing to systems that directly impact customer experience worldwide.

Key technologies include Kubernetes, MongoDB, Python, Go, and Java, with a strong focus on DevOps practices and automation. The role requires 2+ years of experience in infrastructure design and cloud technologies, making it perfect for experienced engineers passionate about operational excellence and system reliability.

This is an excellent opportunity for a senior engineer looking to make a significant impact at one of the world's most innovative technology companies, working on systems that serve millions of customers globally while leading a talented engineering team.