Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems
Description For Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems
Apple's Service Management & GCRM team is seeking a Senior SRE/DevOps Engineer to lead production support and infrastructure automation initiatives. This role involves managing a team of 10 engineers while building and maintaining critical infrastructure for Apple's global customer support systems. The position combines technical leadership with hands-on engineering, focusing on implementing CI/CD, monitoring solutions, and driving operational excellence. You'll work with cutting-edge technologies including Kubernetes, cloud platforms, and modern DevOps tools while contributing to systems that impact millions of Apple customers worldwide. The role offers competitive compensation ($143,100-$214,500), comprehensive benefits, and the opportunity to work on large-scale systems at one of the world's most innovative technology companies. This is an ideal opportunity for an experienced DevOps engineer who is passionate about building reliable, scalable infrastructure and leading high-performing teams.
Responsibilities For Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems
- Lead a team of 10 highly skilled engineers
- Manage production support for multiple global applications
- Build and maintain CI-CD infrastructure
- Architect and build reliable, available, secure infrastructure
- Implement production monitoring systems and support dashboards
- Create and maintain documentation
- Participate in production on-call rotation
- Manage capacity planning and system scaling
- Drive operational excellence in application support
Requirements For Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems
- BS Degree in Computer Science or equivalent work experience
- 2+ years experience in designing and building Infrastructure including Compute and Storage in Cloud and on premise
- Experience with containerization and orchestration technologies (Docker, Kubernetes)
- Deep Understanding of programming languages like C, Java, Ruby, Python, or Perl
- Experience with Helm and Kustomize for Kubernetes applications
- Experience with MongoDB, AWS S3 and similar storage technologies
- Experience with Linux/POSIX systems and shell scripting
- Experience with CI/CD using Jenkins, GitHub Actions
Benefits For Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems
- Comprehensive medical and dental coverage
- Retirement benefits
- Employee stock programs
- Educational expense reimbursement
- Discretionary bonuses
- Relocation assistance
- Employee discount on Apple products
- Free services
