Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems

Apple is seeking a Senior Software Engineer specializing in SRE Tools & Automation for their IS&T Enterprise Systems team. This role is part of Apple's Service Management & GCRM team, which builds applications and systems powering customer support experiences for Apple's global stores and service providers.

The position offers an exciting opportunity to work with a highly motivated, fast-paced team that drives experiences in MobileGenius, Repair Central client apps, and Global Service Exchange web app. As the SRE/DevOps lead engineer, you'll be responsible for managing production support for multiple global applications, implementing CICD integrations, and leading a team of 10 skilled engineers.

The ideal candidate will bring strong expertise in production monitoring, incident management, and operations excellence. You'll work with cutting-edge technologies including Kubernetes, MongoDB, and various cloud platforms, while implementing automation solutions that leverage AI & ML models for operational excellence.

This role offers competitive compensation ranging from $143,100 to $214,500, along with comprehensive benefits including medical coverage, stock options, and educational support. You'll be part of Apple's mission to craft revolutionary products while maintaining strong environmental efforts.

The position requires 2+ years of experience in infrastructure design and DevOps practices, with a focus on containerization, CI/CD, and cloud technologies. You'll work from Apple's Sunnyvale location, contributing to systems that directly impact customer experience worldwide.

Join Apple's team and help build scalable cloud infrastructure that is highly reliable, secure, and responsive while leading initiatives in operational excellence and automation. This role offers the perfect blend of technical leadership, hands-on engineering, and strategic thinking in one of the world's most innovative companies.