US Enterprise Channel Technical Service Engineer

Apple is seeking a seasoned Enterprise Channel Technical Service Engineer to join their Sales and Business Development team. This role is crucial in bridging the gap between Apple's technology and enterprise customers through reseller and managed service partners. The position combines technical expertise with business acumen, requiring 8+ years of experience in Apple technologies and enterprise IT environments.

The role involves working closely with Apple's partner ecosystem to ensure successful implementation of Apple platforms in enterprise environments. You'll be responsible for providing technical sales and service delivery consultations, focusing on scalable solutions that transform workplace productivity. The position requires deep understanding of complex IT enterprise environments, including deployment, security, SSO, and Zero Trust implementations.

As a Technical Service Engineer, you'll be instrumental in developing and sharing best practices for large-scale Apple device deployment and management in enterprise settings. The role demands strong collaborative skills, as you'll work with multiple stakeholders including sales teams, engineering teams, and product marketing to build strategic plans and lead complex architectural discussions.

The position offers the opportunity to work with cutting-edge technology while helping shape how businesses integrate Apple products into their infrastructure. You'll be part of Apple's mission to revolutionize entire industries through innovation and technology. The role requires up to 40% travel and includes the flexibility of home office work, making it ideal for someone who enjoys a dynamic work environment and has a passion for both technology and business transformation.

Key aspects of success in this role include the ability to explain complex technical concepts in simple terms, strong relationship-building skills with partners, and a deep understanding of enterprise IT environments. You'll be expected to be an authority on Apple's security and privacy positions, ensuring customers understand the benefits of Apple's built-in security approach.