Application Engineer

Apptronik is building robots for the real world to improve human quality of life and to help solve the ever-increasing labor shortage problem.
Full-Stack
Mid-Level Software Engineer
Hybrid
3+ years of experience

Description For Application Engineer

Apptronik is building robots for the real world to improve human quality of life and to help solve the ever-increasing labor shortage problem. Our team has been building some of the most advanced robots on the planet for years, dating back to the DARPA Robotics Challenge. We apply our expertise across the full robotics stack to some of the most important and impactful problems our society faces, and expect our products and technology to change the world for the better.

As an Application Engineer at Apptronik, you will join a team developing state-of-the-art general-purpose robots designed to operate in human spaces and with human tools. These robots are designed to work alongside humans, mobilize to human spaces, and manipulate the world around them.

Your role will involve supporting humanoid robot deployments worldwide. As a Field Service Engineer, you will be responsible for installing, maintaining, and troubleshooting our humanoid robots at customer sites. You will work closely with customers to ensure the smooth operation of our robots and provide technical support to address any issues that arise.

Key responsibilities include:

  1. Installation and deployment of humanoid robots at customer sites
  2. Performing routine maintenance tasks and repairs
  3. Troubleshooting technical issues both remotely and on-site
  4. Providing technical support and training to customers
  5. Maintaining detailed records of service activities
  6. Collaborating with cross-functional teams to resolve complex issues
  7. Participating in field testing and providing feedback for product improvement

This role offers an exciting opportunity to work with cutting-edge robotics technology and make a significant impact on the future of human-robot interaction. You'll be at the forefront of deploying and maintaining advanced humanoid robots, contributing to the development of innovative solutions in the robotics industry.

The ideal candidate should have a strong technical background, excellent problem-solving skills, and the ability to work independently in a fast-paced, customer-facing environment. This position requires a mix of technical expertise, customer service skills, and a passion for robotics and emerging technologies.

Join Apptronik and be part of a team that's shaping the future of robotics and making a positive impact on society.

Last updated 4 months ago

Responsibilities For Application Engineer

  • Installation and Deployment: investigate, prepare, install and configure humanoid robots at customer sites
  • Maintenance and Repair: Perform routine maintenance tasks, including software updates, hardware inspections, and component replacements
  • Troubleshooting: Diagnose and troubleshoot technical issues with humanoid robots, both remotely and on-site
  • Customer Support: Provide technical support and training to customers
  • Documentation: Help develop our system to maintain detailed records of service activities
  • Collaboration: Collaborate with customers and cross-functional teams to escalate and resolve complex technical issues
  • Field Testing and Feedback: Participate in field testing and evaluation of new robot features and functionalities

Requirements For Application Engineer

Python
Linux
  • Associate's or Bachelor's degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field
  • Proven experience in field service or technical support roles, preferably in the robotics industry
  • Strong technical skills and hands-on experience with robotic/electromechanical systems, including hardware and software components
  • Excellent problem-solving and project management skills
  • Effective communication and interpersonal skills
  • Familiarity with humanoid robotics concepts, such as kinematics, dynamics, and motion planning
  • Familiarity with programming languages such as Python, C/C++, and ROS (Robot Operating System)
  • Willingness to travel domestically and internationally to customer sites as needed (approximately 30%-50% travel)

Benefits For Application Engineer

401k
  • Competitive base w/ benefits
  • Highly motivating equity incentive package
  • Flexible work hours policy
  • Professional development opportunities
  • Open Paid Time Off (PTO)
  • 401k plan

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