Field Operations Engineer

Arc is revolutionizing the marine industry by developing electric watercraft, starting with water sport boats. The company aims to address the limitations of traditional gas-powered boats by creating superior electric alternatives that are more reliable, cost-effective, quieter, and environmentally friendly.

As a Field Operations Engineer at Arc, you'll join a dynamic team working from their Los Angeles manufacturing facility. You'll play a crucial role in ensuring customer satisfaction and product excellence through service delivery, documentation, and continuous improvement processes. The role combines technical expertise with customer service, requiring both engineering knowledge and strong interpersonal skills.

The position offers an excellent opportunity to work with talented teammates in a high-trust environment that values ownership, empathy, humility, pragmatism, and inclusion. You'll be part of a mission-driven company making a positive environmental impact while enjoying competitive compensation ($105,000-$175,000), equity, comprehensive benefits, and unique perks like boat rides.

The ideal candidate will bring 2-3 years of industry experience, strong technical capabilities, and excellent communication skills. You'll work closely with various teams, from engineering to customer experience, making this role perfect for someone who enjoys diverse responsibilities and wants to contribute to the future of watercraft technology.