Solutions Engineer

ArcSite pioneers innovative drawing, estimating, and takeoff solutions for the construction industry, enhancing construction professionals' efficiency through mobile-friendly CAD technology.
United States
Remote
3+ years of experience
Enterprise SaaS · Construction

Description For Solutions Engineer

ArcSite is revolutionizing the construction industry with innovative drawing, estimating, and takeoff solutions designed for seamless use on mobile devices and laptops. Our mission is to make CAD technology more accessible and user-friendly, moving away from traditional complex applications. As a Solutions Engineer, you'll play a crucial role in bridging the gap between our technology and customer needs in the construction sector.

The position requires a unique blend of technical expertise in construction technologies and customer-facing skills. You'll be responsible for researching industry segments, developing tailored solutions, and ensuring successful implementation of our technology into customers' workflows. This role offers an opportunity to directly impact how construction professionals utilize technology to improve their efficiency and productivity.

Working in a fully remote environment, you'll collaborate with cross-functional teams including sales and product development to create and demonstrate solutions that address specific customer challenges. The role combines technical knowledge with customer success, requiring strong communication skills and deep understanding of construction industry workflows.

Benefits include comprehensive healthcare coverage, unlimited PTO, and a vested 401K match from day one, demonstrating our commitment to work-life balance and employee wellbeing. Join our dynamic team of innovative professionals dedicated to transforming the construction industry through technology. This role offers the perfect opportunity for someone passionate about construction technology and customer success to make a significant impact in an evolving industry.

Last updated a month ago

Responsibilities For Solutions Engineer

  • Conduct in-depth research into different construction industry segments to identify challenges and needs
  • Collaborate with sales and product teams to develop tailored solutions
  • Design and present custom solutions that integrate technology into customers' workflows
  • Deliver technical demonstrations
  • Support customers post-sale for implementation and optimization
  • Collect customer feedback and collaborate with product teams
  • Monitor construction technology trends and industry regulations
  • Handle technical documentation and prepare responses for RFPs and RFIs
  • Lead training sessions and educational workshops

Requirements For Solutions Engineer

  • Bachelor's degree in Engineering, Construction Management, or related field
  • 3+ years of technical experience in the construction industry
  • Thorough knowledge of construction workflows and project management
  • Excellent communication skills
  • Strong analytical and problem-solving abilities
  • Available to travel as needed
  • Experience with construction software, especially drawing, estimating, and takeoff platforms

Benefits For Solutions Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Fully remote
  • Unlimited PTO
  • Medical, dental, and vision insurance
  • Vested 401K match as of start date
  • $75 monthly wellness stipend

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