Software Engineer
Description For Software Engineer
Assembled, backed by $70M in funding from NEA, Emergence Capital, and Stripe, is revolutionizing customer support operations through their innovative infrastructure platform. The company serves notable clients like CashApp, Etsy, and Robinhood, providing solutions for workforce management, BPO collaboration, and AI-powered issue resolution.
As a Software Engineer at Assembled, you'll take on a senior+ level role with significant technical leadership responsibilities. The position requires 5+ years of full-stack engineering experience and at least 1 year of technical team leadership. You'll be instrumental in shaping the technical architecture of major projects, providing mentorship to team members, and serving as a technical subject matter expert.
The role combines hands-on engineering with technical leadership, requiring you to balance architectural decisions with practical implementation. You'll work closely with product and design teams to transform complex problems into technical solutions, while also maintaining high standards through code reviews and design discussions. Your experience in production environments will be crucial in making informed technical decisions that scale.
Working at Assembled offers a comprehensive benefits package including competitive salary ($150K-$300K), equity options, and full medical coverage. The company promotes work-life balance through unlimited PTO, paid parental leave, and a hybrid work model. Their offices in San Francisco and New York provide daily catered lunches and a collaborative environment. Professional growth is supported through monthly development credits and opportunities to work with cutting-edge technologies in the customer support infrastructure space.
This position is perfect for experienced engineers who want to make a significant impact in a well-funded startup that's transforming how companies deliver customer support at scale. You'll be joining a team of experts passionate about problem-solving and building the future of support operations technology.
Responsibilities For Software Engineer
- Lead technical architecture and implementation on significant new projects and features
- Scope projects and advise design, product management, and leadership teams on technical details
- Provide technical mentorship to the engineering team
- Advise on systems design, engineering best practices, and managing technical debt
- Participate in design and code reviews
- Serve as subject matter expert for team or project
- Provide guidance to internal partners and customers
Requirements For Software Engineer
- 5+ years of experience in software engineering as an individual contributor in full-stack environment
- 1+ years of experience leading team of engineers as technical lead
- Significant experience working in production environments
- Ability to understand ramifications of different technical designs and decisions
- Experience working with product and design team on ambiguous problems
- Ability to make well thought through technical trade-offs
- Experience in leading code reviews or design conversations
- Experience in mentoring and coaching other engineers
Benefits For Software Engineer
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits for professional development
- Monthly credits for general wellness
- Monthly credits for Assembled customers
- Monthly commuting credits
- Paid parental leave
- Hybrid work model with catered lunches (M-F)
- Office snacks and beverages
- 401(k) plan enrollment
