Customer Reliability Engineer, Infrastructure

Astronomer, the company behind the industry-leading Astro DataOps platform powered by Apache Airflow®, is seeking a Customer Reliability Engineer specializing in infrastructure. This role sits at the intersection of DevOps, customer success, and platform engineering, making it an exciting opportunity for those passionate about cloud infrastructure and customer service.

The position involves working with sophisticated cloud-native technologies across AWS, Azure, and GCP, with a focus on Kubernetes infrastructure and platform reliability. As a CRE, you'll be responsible for ensuring the platform's availability and performance while working directly with customers to solve complex technical challenges. The role offers a unique blend of technical depth and customer interaction, allowing you to develop expertise across multiple cloud platforms while having a direct impact on customer success.

The ideal candidate brings 4+ years of professional experience, strong Linux and container expertise, and excellent communication skills. What makes this role particularly attractive is the balance between structured work (core hours 9AM-3PM ET) and flexibility for the remaining hours, plus the opportunity to contribute to open-source projects and internal tooling (up to 25% of your time).

Working at Astronomer means joining a remote-first culture that values diversity and unconventional career paths. The compensation package is competitive ($130,000-$150,000 plus equity) and the role offers significant growth potential in the cloud infrastructure space. You'll be part of a team that maintains mission-critical infrastructure for over 700 enterprises, making this an excellent opportunity for someone who wants to work with cutting-edge technology while having a meaningful impact on customer success.

The position is ideal for someone who is deeply curious about technology, committed to excellence, and enjoys the challenge of solving complex infrastructure problems while maintaining strong customer relationships. The combination of technical depth, customer interaction, and the opportunity to work with modern cloud-native technologies makes this a unique role in the DevOps/SRE space.