Solutions Engineer, Cloud Infrastructure

Industry-leading DataOps platform provider powered by Airflow, helping data teams build reliable data products.
$90,000 - $150,000
Cloud
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS · AI

Description For Solutions Engineer, Cloud Infrastructure

Astronomer, the company behind Astro, an industry-leading DataOps platform powered by Airflow, is seeking a Cloud Infrastructure Solutions Engineer to join their globally-distributed team. This role focuses on supporting strategic private-cloud customers in implementing and optimizing Astronomer's Airflow-based solutions. The position requires working from the Hyderabad office at least 3 days per week in a hybrid model.

The ideal candidate will manage key accounts, ensuring customers maximize their Astronomer investment. Core responsibilities include supporting on-premise installations, implementing monitoring solutions, troubleshooting infrastructure issues, and serving as a technical liaison between customers and the product team. The role requires extensive Kubernetes expertise, strong cloud platform knowledge, and excellent communication skills.

Astronomer values diverse experiences and backgrounds, welcoming candidates with unconventional career paths. The company offers a unique opportunity to work at the forefront of data orchestration, helping organizations unlock the value of their data and AI initiatives. As a venture-backed company with a mission to empower data teams, Astronomer provides an environment where innovation and collaboration thrive.

The position combines technical expertise with customer-facing responsibilities, requiring both deep infrastructure knowledge and strong interpersonal skills. You'll work with cutting-edge technologies while helping shape the future of data orchestration. The role offers the opportunity to impact how organizations manage and scale their data operations while working with a diverse, globally-distributed team of experts.

Last updated 15 days ago

Responsibilities For Solutions Engineer, Cloud Infrastructure

  • Work with strategic private-cloud customers to support Astronomer Managed Airflow Software installations
  • Set up and measure monitoring & alerting metrics for customer on-prem infrastructure
  • Troubleshoot infrastructure issues related to Kubernetes-based private-cloud offerings
  • Drive major incidents, root cause analysis, and change impact analysis
  • Develop automation scripts for environment monitoring and health checks
  • Provide technical guidance for critical infrastructure issues
  • Act as liaison between clients and Product team for feedback and improvements

Requirements For Solutions Engineer, Cloud Infrastructure

Kubernetes
Python
Linux
  • 2+ years hands-on Kubernetes experience
  • 3-6 years of industry experience
  • Strong understanding of microservices architecture
  • Expert knowledge in Linux/Unix Operating Systems
  • Strong networking debugging skills
  • Advanced understanding of at least one Cloud platform (AWS, Azure, or Google Cloud)
  • Strong oral and written communication skills
  • Experience with customer interaction

Benefits For Solutions Engineer, Cloud Infrastructure

Medical Insurance
Equity
  • Remote-first company
  • Equal opportunity employer

Interested in this job?

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