Solutions Engineer, Cloud Infrastructure

Industry-leading DataOps platform provider powered by Airflow, helping data teams build reliable data products for analytics and AI.
Cloud
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS · AI

Description For Solutions Engineer, Cloud Infrastructure

Astronomer is seeking a Cloud Infrastructure Solutions Engineer to work with their most strategic private-cloud customers. This role involves helping customers adopt and maximize value from Astronomer's offerings for deploying and managing Apache Airflow clusters. The position requires a blend of technical expertise in cloud infrastructure, particularly Kubernetes, and strong customer-facing skills.

The role operates on a hybrid work model, requiring at least 3 days per week in the Hyderabad office. You'll be responsible for managing key accounts, ensuring customers extract maximum value from their Astronomer investment. This includes handling installations, infrastructure monitoring, troubleshooting, and continuous improvement of customer environments.

Astronomer is a globally-distributed, venture-backed team focused on empowering data teams to build mission-critical analytics and AI solutions. They value diverse experiences and backgrounds, encouraging applications from candidates with unconventional career paths.

The ideal candidate will bring strong technical skills in Kubernetes, cloud platforms, and Linux systems, combined with excellent communication abilities and a customer-centric mindset. Experience with Apache Airflow, CI/CD pipelines, and Python scripting is advantageous.

This position offers the opportunity to work at the forefront of data orchestration technology while contributing to customer success in a rapidly growing field. The role combines technical depth with customer interaction, making it ideal for those who enjoy both technical problem-solving and client engagement.

Last updated 18 days ago

Responsibilities For Solutions Engineer, Cloud Infrastructure

  • Support Astronomer Managed Airflow Software installations on customer environments
  • Set up and measure monitoring & alerting metrics for customer infrastructure
  • Troubleshoot infrastructure issues related to Kubernetes-based private-cloud offerings
  • Drive major incidents, root cause analysis, and change implementation
  • Develop automation scripts for environment monitoring
  • Provide technical guidance for complex infrastructure issues
  • Act as liaison between customers and Product team
  • Maintain and improve technical expertise in Airflow and Astronomer products

Requirements For Solutions Engineer, Cloud Infrastructure

Kubernetes
Python
Linux
  • 2+ years hands-on Kubernetes experience
  • 3-5 years of industry experience
  • Strong understanding of microservices/service-oriented architecture
  • Expert knowledge in Linux/Unix Operating Systems
  • Strong understanding of networking issues debugging
  • Strong experience with AWS, Azure, or Google Cloud
  • Strong oral and written communication skills
  • Comfortable interacting with customers through various mediums

Interested in this job?

Jobs Related To Astronomer Solutions Engineer, Cloud Infrastructure

Solutions Engineer, Cloud Infrastructure

Cloud Infrastructure Solutions Engineer position at Astronomer, focusing on supporting private-cloud customers with Apache Airflow and Kubernetes infrastructure.

Solutions Engineer, Cloud Infrastructure

Cloud Infrastructure Solutions Engineer position at Astronomer, focusing on supporting private-cloud customers with Kubernetes and infrastructure management.

Solutions Engineer, Cloud Infrastructure

Cloud Infrastructure Solutions Engineer position at Astronomer, focusing on supporting private-cloud customers with Airflow implementations and infrastructure management.

Solutions Engineer, Cloud Infrastructure

Cloud Infrastructure Solutions Engineer position at Astronomer, focusing on implementing and managing Apache Airflow clusters for private-cloud customers.

Systems Development Engineer, ADC2S

AWS Systems Development Engineer role focusing on Builder Tools for government customers, requiring TS/SCI clearance and expertise in cloud computing infrastructure.