Senior Technical Support Engineer

Auror, a company founded 11 years ago in New Zealand, is tackling the $150 Billion global problem of retail theft and Organised Retail Crime. They're seeking a Senior Technical Support Engineer for their London office to join their growing team. This internal-facing role requires no on-call duties and will be the first Support Engineer in the UK team. The position involves working with customer success teams to handle complex technical issues, leading investigations, and implementing solutions. The role offers a hybrid working model with 3-4 days in the London Bridge office. The ideal candidate should have strong technical background in APIs, databases, and programming, with excellent communication skills. This position reports to the Global Technical Support Engineering Lead and offers comprehensive benefits including equity, flexible working, and health coverage. The role provides an opportunity to make a significant impact in shaping technical support functions while contributing to the company's mission of reducing crime through technology.