Data Centre Engineering Operations (Level 4), Infraops

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing.
Cloud
Mid-Level Software Engineer
In-Person
4+ years of experience
Enterprise SaaS · Cloud

Description For Data Centre Engineering Operations (Level 4), Infraops

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of AWS's global infrastructure. This role within the Infrastructure Operations (Data Center) Team is crucial for maintaining AWS's physical infrastructure and ensuring 24/7 operational excellence.

As a Data Center Engineering Operations Engineer, you'll be responsible for managing critical facilities, implementing maintenance procedures, and ensuring the smooth operation of AWS data centers. You'll work with electrical, mechanical, and fire/life safety equipment, managing both planned and unplanned maintenance while coordinating with various stakeholders.

The position offers a unique opportunity to work with cutting-edge technology in one of the world's largest cloud infrastructure environments. You'll be part of a diverse team that includes software, hardware, and network engineers, contributing to the maintenance and optimization of AWS's global data center operations.

Key responsibilities include managing site operations, vendor relationships, and maintenance procedures while ensuring compliance with safety and security standards. You'll also be involved in capacity planning, efficiency improvements, and sustainability initiatives.

The role requires strong technical knowledge of data center operations, excellent problem-solving abilities, and the capability to work in a fast-paced environment. You'll be part of AWS's mission to provide seemingly infinite capacity at the lowest possible cost for customers while maintaining the highest standards for safety and security.

AWS values diverse experiences and provides comprehensive support for professional growth through mentorship, learning resources, and career development opportunities. The company culture emphasizes work-life harmony and inclusivity, making it an ideal environment for those looking to make a significant impact in cloud infrastructure operations.

Last updated 22 minutes ago

Responsibilities For Data Centre Engineering Operations (Level 4), Infraops

  • Act as site primary point of contact for internal and external stakeholders
  • Manage planned and unplanned site works for critical infrastructure
  • On-site management of contractors and vendors
  • Establish performance benchmarks and prepare reports
  • Generate change management requests & incident management tickets
  • Coordinate projects and manage capacity with various teams
  • Establish documentation for technical support
  • Drive & implement projects to increase facility capacity and efficiency
  • Perform rack installs, rack decommissioning, and facility MEP management
  • Troubleshoot facility and rack-level events within SLAs

Requirements For Data Centre Engineering Operations (Level 4), Infraops

Linux
  • 4+ years of relevant work experience in maintaining a DC or Critical space facility
  • Familiar with concepts and interaction of Service Management systems (Problem and Change)
  • Ability to participate in a 24 x 7 rotating shift roster
  • Understanding of electrical and mechanical systems in data center environment
  • Experience in management of vendors/contractors

Benefits For Data Centre Engineering Operations (Level 4), Infraops

Medical Insurance
Mental Health Assistance
  • Flexible work hours
  • Work-life harmony
  • Mentorship opportunities
  • Career growth resources
  • Employee-led affinity groups
  • Inclusive team culture

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