Data Centre Engineering Operations (Level 4), Infraops

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Data Centre Engineering Operations (Level 4), Infraops

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure. As a Data Center Engineering Operations (DCEO) Engineer, you'll be part of the team that keeps the cloud running by maintaining AWS data centers worldwide.

The role involves managing critical facilities, ensuring operational excellence in safety, security, availability, productivity, capacity, efficiency, and cost. You'll be responsible for engineering operations including risk management, maintenance planning, and vendor management within AWS Data Centers.

Key responsibilities include:

  • Managing critical infrastructure maintenance and operations
  • Acting as primary point of contact for stakeholders
  • Participating in 24/7 rotating shifts and emergency response
  • Overseeing contractor and vendor management
  • Establishing performance benchmarks and conducting analysis
  • Implementing projects to improve facility capacity and efficiency

The position offers:

  • Work-life harmony with flexible arrangements
  • Inclusive team culture with employee-led affinity groups
  • Continuous learning and mentorship opportunities
  • Chance to work with cutting-edge infrastructure
  • Opportunity to impact global cloud operations

You'll join a diverse team of software, hardware, and network engineers, working on challenging problems with thousands of variables impacting the supply chain. The role requires strong technical understanding of data center operations and the ability to handle complex, fast-paced environments while maintaining high standards of safety and security.

This is an excellent opportunity for someone passionate about critical infrastructure management who wants to contribute to AWS's mission of providing seemingly infinite capacity at the lowest possible cost for customers while maintaining the highest standards of operational excellence.

Last updated 2 minutes ago

Responsibilities For Data Centre Engineering Operations (Level 4), Infraops

  • Manage critical infrastructure maintenance and operations
  • Act as site primary point of contact for stakeholders
  • Manage planned and unplanned site works for critical infrastructure
  • Oversee contractors, sub-contractors and vendors
  • Establish performance benchmarks and conduct analysis
  • Generate change management requests & incident management tickets
  • Coordinate projects with various business units
  • Establish technical documentation
  • Drive & implement facility improvement projects
  • Troubleshoot facility and rack-level events

Requirements For Data Centre Engineering Operations (Level 4), Infraops

Linux
  • 4+ years of relevant work experience in maintaining a DC or Critical space facility
  • Ability to prioritize in complex, fast-paced environment
  • Familiar with Service Management systems concepts
  • Ability to participate in 24 x 7 rotating shift roster
  • Bachelor's Degree in Electrical Engineering, HVAC, Mechanical Engineering or relevant technical degree (preferred)
  • Understanding of electrical and mechanical systems in data center environment (preferred)
  • Experience in vendor/contractor management (preferred)

Benefits For Data Centre Engineering Operations (Level 4), Infraops

Medical Insurance
Dental Insurance
Vision Insurance
  • Flexible work hours
  • Career development opportunities
  • Mentorship programs
  • Inclusive workplace culture
  • Continuous learning resources

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