Support Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a significant milestone in Utility Computing. As a Support Engineer in the AWS Managed Operations team, you'll be at the forefront of building and operating critical AWS services like EC2, S3, Dynamo, Lambda, and Bedrock for EU customers. The role involves collaborating with technology leaders to enhance operations and ensure high availability of services.

You'll be responsible for maintaining and improving system performance, resolving technical issues, and participating in on-call rotations. The position offers an excellent opportunity for engineers looking to gain experience in operating distributed systems at scale. Working with AWS means joining a team that values innovation, customer satisfaction, and technical excellence.

The role is based in Dublin, Ireland, and requires experience with Linux systems, cloud operations, and strong troubleshooting skills. You'll be part of AWS Utility Computing (UC), which provides foundational services and continues to innovate in the cloud computing space. The team culture emphasizes diversity, inclusion, and continuous learning.

AWS offers comprehensive benefits including relocation support within the EU, mentorship opportunities, and a strong focus on work-life harmony. The company values diverse experiences and perspectives, making it an ideal place for professionals at various career stages. You'll have access to extensive knowledge-sharing resources and career development opportunities while working with cutting-edge cloud technologies.

This position is perfect for someone who wants to be part of building and maintaining critical infrastructure for one of the world's leading cloud providers, while working in an environment that promotes growth, innovation, and inclusive team culture.