Systems Development Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a significant advancement in utility computing. As part of the AWS Managed Operations team, you'll play a crucial role in building and leading operations and development teams focused on delivering high-availability AWS services like EC2, S3, Dynamo, Lambda, and Bedrock exclusively for EU customers.

The role combines operational excellence with development expertise, where you'll spend approximately 50% of your time operating production systems and 50% making long-term improvements. You'll collaborate with technology leaders, enhance day-to-day operations, and ensure optimal service performance across availability, reliability, latency, and efficiency metrics.

AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The position offers a hybrid work model with 3 days in the office, emphasizing work-life harmony. You'll join the Utility Computing (UC) organization, supporting various AWS services from foundational offerings like S3 and EC2 to new innovations.

Key responsibilities include overseeing the ESC launch, collaborating with global teams, participating in on-call rotations, and contributing to system improvements. You'll engage in activities ranging from root cause analysis and bug fixing to executing critical production changes and participating in design discussions.

The ideal candidate should have strong experience in cloud systems, proficiency in modern programming languages, and excellent troubleshooting skills. This role offers an opportunity to impact AWS's European operations significantly while working with cutting-edge cloud technologies and contributing to customer success.