Systems Engineer, ESC Managed Operations
Description For Systems Engineer, ESC Managed Operations
AWS is launching its first European Sovereign Cloud (ESC), a groundbreaking initiative in utility computing. This role is part of the AWS Managed Operations team, focusing on building and leading operations for high-availability AWS services specifically for EU customers. The position involves working with core AWS services like EC2, S3, Dynamo, Lambda, and Bedrock.
As a Systems Engineer, you'll be at the forefront of the ESC launch in 2025, collaborating with global AWS teams to shape the future of AWS services. Your daily responsibilities will include working with technology leaders, improving operations, and ensuring optimal service performance metrics including availability, reliability, and efficiency.
AWS, as the world's leading cloud platform, offers an environment of continuous innovation and learning. The role sits within the Utility Computing (UC) organization, supporting critical infrastructure services and product innovations. You'll be part of a team that manages specialized security solutions for cloud services.
The position includes hands-on technical work, system health monitoring, bug reporting, and script development. You'll also serve as a knowledge leader, sharing insights about the European Sovereign Cloud with service teams. The role involves 24/7 on-call responsibilities, working in a team to maintain system resilience.
AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company emphasizes work-life harmony and provides comprehensive career development resources. This role offers the chance to work on cutting-edge cloud technology while contributing to AWS's mission of being Earth's Best Employer.
Successful candidates will join a dynamic team committed to customer satisfaction and innovation, with opportunities for mentorship and professional growth. The position includes relocation support within the EU and requires English fluency and the legal right to work in Ireland.
Responsibilities For Systems Engineer, ESC Managed Operations
- Oversee the launch of the European Sovereign Cloud (ESC) in 2025
- Work with global AWS teams and influence AWS services evolution
- Collaborate with technology leaders
- Contribute to day-to-day operations improvement
- Ensure improvements in availability, reliability, latency, performance, and efficiency
- Participate in on-call rotations
- Review operational health of services
- Identify anomalies and create bug reports
- Provide feedback on change management documents
- Develop and test scripts
- Share knowledge about European Sovereign Cloud with service teams
Requirements For Systems Engineer, ESC Managed Operations
- Experience supporting cloud systems or other services
- Proficient troubleshooting and anticipating problems that affect performance, reliability, or availability of software systems
- Proficient executing standard operating procedures and following operational best practices
- Knowledge of scripting processes in Bash, Python, or Ruby or coding in Java, TypeScript, or similar
- Fluency in written and spoken English
- Legal right to work in Ireland
Benefits For Systems Engineer, ESC Managed Operations
- Relocation support within European Union
- Mentorship and career growth opportunities
- Work-life harmony
- Inclusive team culture
- Employee-led affinity groups
- Continuous learning opportunities
