Technical Account Manager

AWS Technical Account Manager (TAM) is a crucial role combining technical expertise with customer advocacy. As a TAM, you'll serve as a trusted advisor and cloud operations architect for Enterprise Support customers, helping them maximize their AWS investment. The role requires deep technical knowledge of cloud computing, strong communication skills, and the ability to build strategic relationships.

You'll work with some of the most innovative companies, from emerging startups to large enterprises, providing architectural guidance, support strategy, and operational excellence. The position demands expertise in various technical domains including compute, storage, networking, databases, and security.

The role offers significant growth opportunities within AWS's rapidly expanding EMEA region. You'll collaborate with talented cloud professionals, expand your AWS knowledge, and have access to certification and mentorship programs. AWS values diversity and maintains an inclusive culture where different perspectives are welcomed.

Key aspects include maintaining operational health of customer environments, driving technical discussions on incident management and risk assessment, and conducting enablement sessions. You'll work closely with various AWS teams including Solutions Architects, Business Developers, and Professional Services Consultants.

This position is ideal for technically skilled professionals who are customer-obsessed and can effectively communicate with both technical and business stakeholders. The role offers work-life harmony and numerous opportunities for professional development in a dynamic, fast-paced environment at the forefront of cloud computing.