Technical Account Manager, Enterprise Support

AWS Sales, Marketing, and Global Services (SMGS) is seeking a Technical Account Manager to join their Enterprise Support team in Singapore. This role combines technical expertise with customer relationship management to help organizations maximize their AWS cloud investment.

As a Technical Account Manager, you'll serve as a trusted advisor to some of the most innovative businesses in the region, from ambitious startups to large enterprises undergoing digital transformation. You'll provide strategic guidance on architecture, support planning, and operational excellence while building deep relationships with technical and business stakeholders.

The role requires a strong technical foundation with at least 5 years of engineering experience and expertise in cloud technologies. You'll need to demonstrate proficiency in areas such as compute, storage, networking, databases, and distributed systems. Your technical knowledge will be crucial in helping customers optimize their AWS environments, reduce costs, and maintain operational health.

Beyond technical skills, success in this role requires excellent communication and consulting abilities. You'll regularly engage with everyone from developers to C-suite executives, translating complex technical concepts into business value. You'll lead workshops, provide detailed reviews of service disruptions, and help customers navigate their cloud journey.

This is an excellent opportunity for experienced technologists who want to combine their technical expertise with customer engagement. AWS offers extensive opportunities for professional development, including mentorship and AWS certifications. You'll work alongside talented cloud professionals while helping shape the future of cloud adoption in the region.

The role offers significant growth potential within AWS's rapidly expanding presence in Singapore. You'll be part of a dynamic team that values diverse experiences and backgrounds, making it an ideal position for those with both traditional and non-traditional career paths who are passionate about cloud technology and customer success.